Now Hiring - Exegistics - Transportation And Logistics Sales Support Coordinator in Indianapolis, IN

Full description of the position

Exegistics is seeking a Sales Support Coordinator for our valued client in the Indianapolis, IN / Park 100 area.

This is a DIRECT HIRE opportunity with benefits

This is a "Salesperson in Training" type of position.

Pay: $21 - $$22 hourly

Applicants straight out of college with a few years of Construction Industry experience are encouraged to apply.

Sales Support Coordinator

The Sales Support Coordinator role is designed to be a resource to key sales associates. This position requires learning and understanding the company product offerings and quoting system, as well as interaction with a wide variety of builders, contractors and homeowners. This position is accountable for the formulation and administrative execution of sales location's proposals, orders, reports, and follow-up procedures in addition to assisting company sales representative(s) in achieving and maintaining excellent customer satisfaction. Assigned teams and tasks will vary based on business necessity.

We offer:

• Competitive hourly pay rate based on experience
• Solid benefits package - Medical, Dental, Vision, Life insurance, LTD
• A matching 401k plan
• A winning culture with low turnover
• Job Training
• Paid time off in first year

Sales Support Coordinator Responsibilities

• Administers, verifies, and submits accurate product orders by communicating with sales representatives and customers, and having sound knowledge of Company products, systems, and procedures
• Works in the field to formulate product proposals by effectively and accurately sizing rough openings and blueprints, communicating with customers and utilizing automated systems
• Uses the CRM in conjunction with Salesforce to enter orders, providing complete and accurate information to Sales Representative or Customer
• Verify contract/proposal to ensure the correct product is ordered, built, and delivered to the customer
• Assists Company Sales Representative(s) in calling and following-up on leads, processing customer requests for service or change orders, communicating the company offerings and products to customer and maintaining accurate documentation of such communication
• Understands and utilizes all necessary software continually learning through experience and training
• Performs basic blueprint take-offs by accurately reading and interpreting client blueprints. Coordinates for internal drawings when necessary.
• Promotes and facilitates continuous improvement activities in the department
• Assist in building and maintaining strong customer relationships
• Point of contact after the sale to field any follow-up questions
• Manage recovery process for shortages and damaged product by facilitate ordering parts and/or scheduling service appointments as needed
• Facilitate sample delivering/pick-up
• Occasionally work variable, non-traditional hours and make oneself available for customers during evenings and weekends.
• May require representation of the company as needed at company sponsored events, and/or builder home shows.

Education

• High school diploma or GED

Sales Support Coordinator Qualifications

• Adaptable to changing processes and priorities
• Good organizational skills and attention to detail
• Excellent verbal and written English language skills
• Good public relations, public speaking, and customer service skills
• Occasional heavy lifting up to 50 pounds using safe lifting techniques
• Local travel to showrooms, job sites and customer/contractor locations
• Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications
• Knowledge of general construction applications (window and door applications preferred)
• Strong problem-solving skills
• Enjoys working in a fast-paced environment with a high sense of urgency

#INDINDY

Job Type: Full-time

Pay: $21.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation package:

• Bonus opportunities
• Commission pay

Schedule:

• Day shift

Travel requirement:

• No travel

Work Location: In person