Now Hiring - J. C. Penney Corporation, Inc. - Retail Sales Sales Floor Supervisor in Melbourne, FL

Full description of the position

Contributes to profitable sales growth by leading and engaging associates, delivering company merchandise execution strategies and coaching associates on selling skills.

KEY RESPONSIBILITIES FOR THIS ROLE:

Customer Service & Sales

- Greets and assists customers in finding products and partners with other team members when additional help is needed

- Models for and holds team accountable for outstanding customer service

- Supports the Manager on Duty program

- Directs customer service activities throughout the store

- Resolves customer issues and concerns in a professional manner

Put to Fixture / Restock / RFID & Inventory

- Reviews Put to Fixture planning tools for merchandise placement and resource allocation to effectively plan workload

- Follows merchandise placement directions to effectively set merchandise statements

- Assists with inventory processes (cycle counts, system uploads, stock ledger, Radio Frequency Identification scans, etc.)

- Manages Shoe on Display restocking process, including mis mates and stockroom organization

- Responsible for restock program to identify replenishment opportunities

- Participates in annual inventory processes

SET / Visual / Environment

- Manages the SET processes by planning floor moves, placing graphics, and executing visual detailing based on company guidance

- Identifies sell-through opportunities and remerchandise the selling floor to increase rate of sale

- Manages the execution of Radio Frequency Identification scans

- Oversees and maintains all fitting room and sales floor recovery processes to ensure a clean and organized store environment

- Manages visual properties and responsible for stockroom maintenance

Team Development

- Responsible for the completion of Sales Floor associates training and policy compliance

- Consistently provides ongoing feedback and coaching to associates

- Maintains notes / observations of each associates strengths and opportunities

- Takes action on performance and policy issues within the team

Performance Standards

- Supports company shrink and safety initiatives

- Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, profit, productivity, and attendance

Job Type: Full-time

Pay: $12.00 - $17.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Weekends as needed

Work Location: In person