Now Hiring - Hilton Garden Inn - Director of Sales in Maryland Heights, MO

Full description of the position

Homewood Suites St. Louis Westport is looking at a dynamic Director of Sales to join our growing team!

POSITION SUMMARY Solicit past and new business to ensure all revenue goals are achieved or exceeded. Manage accounts to achieve guest satisfaction.

EXAMPLES OF DUTIES ESSENTIAL FUNCTIONS

• Solicit new business using HIS reports, outside sales calls, cold calls, etc. to prospect new clients.
• Promptly respond to in-bound inquiry calls and follow-up to capture desired business.
• Maintain an organized system to ensure all viable inquiries are pursued in a timely manner. Return calls, quotes, proposals, and contracts must be completed in a timely manner as customers may be shopping other properties.
• Accurately block rooms and space in systems. Utilize standardized contracts and proposals, call log, and reporting functionality. Maintain positive relationship with existing clients, keep up to date client profiles on each client and effectively utilize this information to build rapport and capture future sales (send birthday, anniversary, holiday cards, etc.).
• Meet, greet and entertain potential and existing clients, providing information regarding the property to increase sales.
• Travel locally and out of city/state as necessary to attend trade shows, conduct outside sales calls, promote the property, examine competition, or research potential clients. Move throughout property to conduct site inspections, reporting any repairs or areas requiring maintenance to the appropriate department.

SUPPORTIVE FUNCTIONS

• In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions.
• Attend all property meetings as necessary. Work closely with the catering department to generate new business and service accounts.
• Promptly and effectively use all communication tools including phone, e-mail, fax, mail etc. Perform room inspections, which requires bending, stooping, reaching overhead and moving throughout guest room floors. Maintain open communication with all property-operating departments.
• SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
• The individual must possess the following knowledge, skills and abilities to be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Strong sales skills with proven sales techniques and ability to up sell products and services.
• Ability to analyze complex statistical data and make sound judgments accordingly.
• Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
• Ability to access and accurately input and retrieve information using a moderately complex computer system.
• Ability to establish and maintain effective working relationships with associates, customers, and patrons. QUALIFICATION STANDARDS EDUCATION AND EXPERIENCE
• Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. College degree with hotel major is preferred. Prior sales experience required, hotel sales experience strongly preferred.

Job Type: Full-time

Ability to Relocate:

• Maryland Heights, MO 63043: Relocate before starting work (Required)

Work Location: In person