Now Hiring - Paramount Fence - Professional Services Sales Coordinator in Farmington Hills, MI

Full description of the position

Sales Coordinator Opportunity at Paramount Fence
Join our Award-Winning Team!

Paramount Fence, a premier fencing company serving Southeast Michigan since 2010, is on the lookout for a dynamic Sales Coordinator to join our winning team. We value a positive attitude, a passion for learning, and an unwavering commitment to delivering extraordinary experiences.

What Do We Offer?

• Competitive salary, starting at $17 an hour.
• Health insurance coverage.
• Paid time off.
• Opportunities for professional development and career advancement.

What Will You Do?

Customer Service:

• Be the initial contact point for incoming calls, delivering exceptional customer service with professionalism and courtesy.
• Responsively manage and address customer inquiries, ensuring a high standard of service in every interaction.
• Deliver exceptional customer service and follow-up, leaving a lasting mark on every interaction.

Showroom Coverage:

• Maintain a consistent and welcoming presence in the showroom during business hours from 8:00 AM to 4:00 PM.
• Engage and assist walk-in customers in the showroom, providing detailed and helpful information about our products and services.
• Ensure the showroom ambiance aligns with a customer-focused approach, maintaining a professional and inviting atmosphere.

Lead Management:

• Maintain accurate and detailed records of leads within the CRM system, emphasizing precision and thoroughness.
• Ensure all lead-related data reflects a commitment to customer service and satisfaction.

Appointment Coordination:

• Coordinate appointments for the sales team and job site estimator efficiently, aligning with customer preferences and team availability.
• Collaborate seamlessly with internal teams to facilitate smooth scheduling and resource allocation.

Project Management Support:

• Provide reliable support to the project manager, contributing to effective project coordination and workflow efficiency.
• Actively collaborate with the project manager to address challenges and maintain a seamless project lifecycle.
• Submit permits for projects as needed by the project manager.

Material Orders and Inventory Management:

• Place material orders accurately and promptly, ensuring timely delivery and meticulous attention to order details.
• Regularly conduct inventory audits to manage stock levels and maintain updated records.

What Will It Take?

• Prior experience in customer service, sales coordination, or a related role is preferred.
• Exceptional communication skills and a strong dedication to delivering outstanding customer service.
• Detail-oriented with a focus on maintaining accurate records and information.
• Proficiency in CRM systems and ability to adapt to new technologies.
• Strong organizational skills, including multitasking and prioritization abilities.
• Knowledge of fencing products and services is advantageous, but not required.
• Flexibility to occasionally offer support outside regular showroom hours.

Build a Career With Us! Explore opportunities at Careers at Paramount Fence.

Join Paramount Fence and be part of a team that values excellence and creates unmatched experiences for our clients!

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift

Travel requirement:

• No travel

Work Location: In person