Now Hiring - 5M Promotions - Client Account Manager in Sarasota, FL

Full description of the position

This year, at 5M Promotions, our goal is to ensure client outreach goes beyond the status quo. We make it a point to become experts on our clients' brands to acquire and maintain customer satisfaction. Our commitment to excellence allows our Client Account Managers to continue to capture new markets while maintaining steady relationships with our current clients.

While 5M Promotions is relatively young in name, our legacy goes back many years. We support entrepreneurial spirits in our atmosphere, the highest ethical standards for our Client Account Manager, and continue to establish our legacy by our founders. Our goal is to deliver and continuously commit to our clients and communities.

Our ultimate mission to revolutionize the business development industry is not easy, so we only hire candidates motivated by our goal and ready for the challenge. In turn, our Client Account Manager has every opportunity to grow with us, achieve personal and professional success, and enjoy making a tangible difference in an abundant industry.

Client Account Manager Responsibilities:

• Promptly acknowledge and resolve customer inquiries, requests, and complaints with precise solutions that meet or exceed their expectations
• Manage client transactional needs, including renewal, new sales, and services according to brand standards and company procedures
• Devise new sales tactics to increase profit margins and improve our customer experience
• Coach and mentor entry-level team members on technical, procedural, relationship-building, and sales skills
• Set an efficient schedule and manage workflow to ensure efficiency, timeliness, and accuracy
• Stay up to date with industry information, new product announcements, sales, and technology to continuously improve knowledge and performance
• Interact with clients effectively by utilizing exceptional active listening skills, cooperating purposefully, and providing information and guidance, as needed, to achieve sales goals
• Seek new and innovative ways to improve the client experience and drive sales revenue and communicate ideas to fellow Management Associates and upper management for implement tactics

We Are Looking For A Client Account Manager Who Is:

• Tenacious, innovative, and possess superior sales skills
• Adaptable to the fast-paced environment of a growing company
• Competitive and self-confident but thrives in a team-oriented atmosphere
• Capable of thriving in a high-stress environment with a high volume of work to be completed daily
• Innovative in delivering client-focused solutions

Job Type: Full-time

Pay: $48,000.00 - $60,000.00 per year

Experience level:

• 1 year
• 2 years
• 3 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus opportunities

Travel requirement:

• Travel

Work Location: In person