Now Hiring - Unique Vacations Inc - Group Sales Associate in Miami, FL

DO WHAT YOU LOVE!

Unique Vacations, Inc. - an affiliate of the worldwide representative for Sandals Resorts and Beaches Resorts - is seeking a forward-thinking Group Sales Associate to join its remarkable Miami-based, in-house team.

WHO ARE WE?

Unique Vacations, Inc. is an affiliate of the worldwide representative of Sandals Resorts and Beaches Resorts. We provide exclusive, marketing, public relations, advertising, promotions, and creative services to showcase the Luxury Included experience, which guests have come to adore for 40 years and counting for Sandals & Beaches Resorts.

You can learn more about the brands we represent by visiting [please apply online] and [please apply online] We are ever-dedicated to our customers, vendors, and our most precious commodity - our TEAM! At Unique Vacations, Inc. we know our company is most powerful when everyone can make their mark. When you do what you love, you will be empowered to create the future that you want!

APPLY, CREATE, IMPACT:

If youre ready to make an impact on one of the worlds most renowned hospitality brands, we invite you to apply for the Group Sales Associate via our career portal: [please apply online] JOB DESCRIPTION:

The Group Sales Associate is responsible for assisting with incoming calls inquiring about group related bookings and requests with the ability to present package options and close the sale. The incumbent must have the ability to use their product knowledge to anticipate bookings needs, improve client engagement, articulate product knowledge and upsell. It is essential that The Group Sales Associate must demonstrate an upbeat and friendly disposition, have excellent customer service skills, build professional relationship with all clients including travel partners with the ability to manage financial contracts and achieve established goals.

JOB ROLES AND RESPONSIBILITIES:

• Provide group quotes to consumers, travel agents, tour operators and incentive houses/3rd parties within set response time frame
• Must be proficient in Microsoft Excel (Knowledge of basic formulas)
• Perform all the duties large volumes of incoming groups, individual reservations and special products requests and are assigned additional skills requiring at least intermediate product knowledge
• Supports travel partner and guest calls regarding groups
• Assist clients with questions about resort, amenities, group menus, functions space, etc.
• Follow up on group quotes with 48 hours of proposal being sent to customers
• Issue group contracts within 24 hours of receiving request for contract
• Contact clients the next business day to ensure contract was received and is correct
• 21-day follow-up on any pending quotes or contracts
• Effectively supports outside sales team with all inquiries and leads
• Update group database as needed
• Understand the overall market for each hotel, competitors strengths and weaknesses, economic trends, etc.
• Represents company at industry events and tradeshows
• Provides information and internal assistance to other departments
• Ensures highest rate of return business through exceptional customer service
• Stay current with property knowledge and changes and visit all resorts at least once a year.
• Special projects at request of management
• Employee may be required to work a weekend show if certain criteria are met, additional compensation may be given. The Company reserves the right to modify this requirement at any time.
• Performs other duties as required.

COMPETENCE REQUIREMENTS:

• Strong verbal, written and listening skills
• Strong follow-up skills
• Good listening skills
• Proficient in Word and Excel applications
• Ability to successfully qualify inquiries
• Must be able to work in a team environment
• Strong computer skills
• Able and Willing to travel

Successful candidates must be able to work in a call-center environment (open cubicles in close proximity to others) Please note: this is not a remote position.

EXPERIENCE:

• Education: College degree preferred
• Experience: Minimum of 3 years of related experience

BENEFITS:

We offer a full benefits package including:

• Health
• Dental
• Vision
• LTD
• Life Insurance
• Sick days
• Vacation days
• 10 Holidays
• Tuition reimbursement
• Parental leave
• 401K package with a company match

Additional perk: After 6 months of continuous employment, you may visit one of the Resorts we represent at a minimal cost.

Once you visit one of the properties, you will not only experience the best of what the brand has to offer but you will get to see first-hand what makes us so passionate and most of all so Unique.

ABOUT UNIQUE VACATIONS: