Now Hiring - Sexton Ford - Professional Services Business Development Representative in Moline, IL

Full description of the position

Duties

- Provide exceptional customer service to clients via phone, email, and chat

- Answer incoming calls and respond to customer inquiries in a professional and timely manner

- Assist customers with product information, order status, and issue resolution

- Upsell products and services to maximize sales opportunities

- Perform data entry and maintain accurate customer records

- Communicate effectively with customers to ensure their needs are met

Experience

- Previous experience in customer service or a related field is preferred

- Strong phone etiquette and excellent communication skills

- Bilingual in English and Spanish is a plus

- Ability to analyze customer needs and provide appropriate solutions

- Experience with outbound calling and sales is beneficial

- Proficient in data entry and computer skills

We offer competitive pay and benefits packages for qualified candidates. Join our team of dedicated professionals and make a difference in our customers' lives.

Note: Please do not include any contact information such as email or phone number in the job description.

Job Type: Full-time

Pay: $14.95 - $15.91 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Work setting:

• Call center
• In-person
• Office

Ability to Relocate:

• Moline, IL 61265: Relocate before starting work (Required)

Work Location: In person