Now Hiring - Confidential - Professional Services Customer Service and Sales Representative in Ventura, CA

Full description of the position

This local firm specializes in driving customer engagement and enrollment for its clients through targeted residential outreach campaigns. As an Entry-Level Sales and Customer Service Representative, you will play a vital role in ensuring both a positive customer experience and continued results for their clients. You will be the first point of contact for customers, assisting them with the enrollment process, resolving issues, and providing information about their clients' products or services. This role is an excellent opportunity for individuals looking to kick-start their career in customer service, sales, or marketing.

Responsibilities of a Sales and Customer Service Representative:

• Engage with customers in a friendly and professional manner and identify potential sales opportunities.
• Develop a deep understanding of the products or services offered by the company and effectively communicate their features and benefits to customers.
• Assist with sales efforts by identifying upselling or cross-selling opportunities.
• Respond to customer inquiries, including product questions, pricing, and enrollment.
• Attend and actively participate in training sessions to stay updated on product knowledge, sales techniques, and customer service best practices.
• Enhance the customer experience through positive interaction and personalized presentations.
• Ensure compliance with company policies, procedures, and industry regulations when handling customer interactions and transactions.
• Strive to meet or exceed performance metrics, sales targets, and customer service standards set by the company.

Sales and Customer Service Representative Qualifications:

• High school diploma or equivalent; some college coursework is a plus.
• Excellent communication skills, both written and verbal.
• Strong interpersonal skills and a customer-focused attitude.
• At least some experience in a customer service based role.
• A positive attitude, resilience, and the ability to work in a fast-paced environment.
• Willingness to learn and adapt to new challenges.
• Previous customer service experience is a plus but not required.

This position involves direct sales and customer service with the goal of customer enrollment. Pay is based on performance and strictly commission.

Job Type: Full-time

Pay: $700.00 - $1,300.00 per week

Benefits:

• Professional development assistance

Compensation package:

• Bonus opportunities
• Commission only
• Performance bonus
• Uncapped commission

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Ventura, CA: Relocate before starting work (Required)

Work Location: In person