Now Hiring - Arrowhead Honda - Experienced Automotive BDC Pros in Peoria, AZ

Full description of the position

NOW HIRING - EXPERIENCED AUTOMOTIVE SALES BDC / INTERNET PROS !
GREAT $$ COMMISION + BONUS ON TOP OF SALARY!

Benefits

• Medical & Dental Insurance
• Flexible Spending Accounts
• Growth Opportunities
• Company Paid Life Insurance
• Voluntary Life Insurance
• Short/Long Term Disability
• Employee Assistance Program
• Employee Discount Program
• 401(k) w/ Employer Match
• Sales, Service & Management Training

Responsibilities

• Report to dealership management and Internet Director while assisting sales team with internet leads.
• Answer and analyze all inbound leads and work with customer
• Answer all incoming phone calls to schedule appointments
• Log all customer information/comments into CRM
• Respond promptly (within 10 minutes) to internet leads and contact customer by phone
• Contact customers using outbound scripts to schedule appointments for sales
• Schedule all future contact as needed
• Reschedule no-show customer appointments
• Generate emails and phone calls according to contact timelines
• Knowing your new / used car inventory
• Forward all customer concerns to Internet Director and follow-up

Qualifications

• Customer service phone management experience required
• Automotive experience STRONGLY PREFERRED
• Must have strong customer service acumen
• Excellent conversational skills
• Must enjoy working with other professionals in a very friendly and team oriented environment
• Must be on time
• Able to work any shift that has been assigned. Must be flexible with your schedule i.e. nights, weekends, holidays
• Must be able to handle heavy phone contact
• Ability to work multiple software applications

Job Type: Full-time

Pay: $45,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Weekends as needed

Supplemental pay types:

• Bonus opportunities
• Commission pay

Ability to Relocate:

• Peoria, AZ 85382: Relocate before starting work (Required)

Work Location: In person