Now Hiring - Build Expo - Bilingual Call Center Specialist- $19/HR. in Austin, TX

Full description of the position

Build Expo is a nationwide leader in producing building and construction shows. We're looking to hire skilled, hardworking bilingual (spanish speaking) phone professionals who possess a very outgoing personality and enjoy talking on the phone.

Telemarketing Job Purpose

Register attendees and market services by phone, answer incoming customer calls and make outgoing registration calls, maintain thorough understanding of products and services, process registrations, meet registration goals.
Telemarketing Job Duties

• Makes 200-250 outgoing customer calls or cold calls in order to register attendees

• Answers questions about our trade shows

• Accurately and efficiently enters customer information into company databases for mailing purposes
• Maintains a list of potential leads and follows up with those customers by making subsequent sales pitches
• Contacts customers in response to correspondence or feedback
• Monitors order status to ensure that clients receive orders in a timely manner
• Investigates unfilled, misplaced, or misdirected orders and resolves customer issues as necessary
• Maintains working knowledge of products and services and keeps current on industry developments by reading current news or attending workshops

Telemarketing Skills and Qualifications
Formal Training not Required, Marketing and Sales Skills, Verbal Communication, Telephone Skills, Interpersonal Communication, Customer Service Skills, Attention to Detail, Ability to Track Leads, Accuracy, Patience, Motivation, High Energy, Ability to Meet Goals, Data Entry, Product Knowledge, Organization.

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift
• No nights

Supplemental pay types:

• Bonus opportunities

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• Call center
• In-person

Work Location: In person