Now Hiring - Beyond Bancard - Relationship Manager in Orange, CA

Full description of the position

Are you ready to take your career to the next level? Beyond Bancard, an industry leading payment processor, is seeking dynamic and results-driven Relationship Managers to join our growing team. If you have a passion for building meaningful connections, driving business growth, and providing exceptional service, this is the opportunity for you!

Position: Relationship Manager

Location: Orange, CA (In-Office Position)

Schedule: Monday through Friday, 8:00 am to 5:00 pm

Salary: $18.00 - $24.00 per hour

About Beyond Bancard:

At Beyond Bancard, we pride ourselves on being at the forefront of innovative payment solutions. As a payment processor, we are committed to delivering top-notch service and cutting-edge technology to our partners. Our success is built on a foundation of strong relationships, and we're looking for a Relationship Manager who shares our commitment to excellence.

Key Responsibilities:

• Partner Engagement: Build and maintain strong relationships with our sales partners and merchants, understanding their needs and providing tailored solutions to drive satisfaction and retention.
• Communication: Serve as the primary point of contact for our partners, ensuring clear and effective communication. Keep partners informed of industry trends, product updates, and any relevant information that may impact their business.
• Problem Resolution: Proactively address and resolve partner issues, utilizing strong problem-solving and critical-thinking skills. Collaborate with internal teams to ensure timely and effective solutions.
• Strategic Planning: Collaborate with partners to understand their business goals and develop strategic plans to enhance their payment processing capabilities.
• Application Review: Review merchant applications, ensuring compliance with regulatory requirements and company policies. Collaborate with the underwriting team to facilitate the application approval process.
• Solution-Driven Approach: Demonstrate a solution-driven mindset in addressing partner challenges and opportunities. Propose innovative solutions that align with merchants' business objectives and contribute to overall client success.

Qualifications:

• Experience: Minimum of 2 years in a client-facing role, preferably in the merchant services or financial industry.
• Communication Skills: Exceptional verbal and written communication skills with the ability to convey complex information in a clear and concise manner.
• Customer Focus: Strong commitment to providing excellent customer service and exceeding client expectations.
• Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

Benefits:

• Competitive salary with performance-based incentives
• Comprehensive health and dental insurance
• Professional development opportunities
• Vibrant and collaborative work environment

Important Note:

We are looking to bring on 10 individuals and require in-person interviews for consideration. Resumes must be presented in-person during the open interview sessions, resumes that are forwarded online will not be reviewed.

Beyond Bancard is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us on the journey beyond ordinarywhere innovation meets excellence!

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Benefits:

• Flexible schedule
• Health insurance
• Paid time off

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Work Location: In person