Now Hiring - Seminole Hard Rock Hotel & Casino Tampa - Travel SALES AND CATERING SPECIALIST - Seminole Hard Rock Hotel & Casino Hollywood in Hollywood, FL

Full description of the position

Job Summary:

Responsible for budgeted sales and profit in all catering areas while at the same time ensuring a quality group and/or guest encounter.

Essential Job Functions:

• Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.
• Proficient knowledge of software programs such as Microsoft Excel, Daylight, Microsoft Word.
• Answering Telephones
• Assist Catering Managers with resumes, faxing, banquet event orders etc.
• Communicates all information pertinent to each sales and catering group business.
• Send out to hotel daily information ex. 10 day reports, daily reports
• Participates in community activities to introduce the Catering Department ensuring proper procedures are followed resulting in efficient operation of each department.
• Promotes positive guest/employee relations.
• Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Other assignments as directed.
• Responsible for training and on-boarding of new sales and administrative team
• Administer weekly, monthly and quarterly Delphi maintenance audits to maintain accurate database
• Enter all information into Delphi – menus, meeting space specs, contracts etc.
• Update and maintain merge documents in Delphi
• Act as the liaison for Hard Rock to sales systems partners in all non-technical open tickets
• Maintain National Key Account list in Delphi

Reporting Responsibilities

• Responsible for writing and maintaining Delphi SQL reports
• Assist with various revenue reports; formatting and updating Excel spreadsheets
• Produce adhoc reports as requested
• Generate Delphi reports as needed
• Assist in the development of automated monthly sales reports

Commercial Responsibilities

• Assist in the development of automated monthly sales reports
• Other duties as assigned

Support Functions / Responsibilities

• Project support for the Director
• Function space revenue management
• Work with other administrative staff to accomplish departmental goals
• Special projects

Qualifications:

High School Diploma or equivalent with a minimum of 2 years hotel administrative experience. Bachelor’s degree in a related field preferred, or an equivalent combination of education and experience.

Work Environment:

• May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.

Closing:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen

_Disclaimer
_While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Job Type: Full-time

Pay: From $47,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Work Location: In person