Now Hiring - Coastal Hyundai - Retail Sales BDC Assistant/Rep in Melbourne, FL

BDC Assistant:

• Determines requirements by working with customers.
• Answers inquiries by clarifying desired information; researching, locating, and providing information.
• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
• Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
• Fullfill clarical work.
• Maintains call center database by entering information
• Updates job knowledge by participating in educational opportunities.

Call Center Representative Skills and Qualifications:

Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking