Now Hiring - En Blanc - Sales Associate in Santa Monica, CA

Full description of the position

Job Description: Sales Associate at a Bridal Shop

Position Overview:

We are seeking a motivated and customer-oriented Sales Associate to join our team at a prestigious bridal shop. As a Sales Associate, you will play a crucial role in providing exceptional customer service, assisting brides-to-be, and helping them find their dream wedding gowns and accessories. Your enthusiasm for fashion, strong interpersonal skills, and ability to work in a fast-paced environment will contribute to the success of our bridal shop.

Responsibilities:

1. Customer Assistance:

- Greet customers with a warm and friendly demeanor, providing a welcoming atmosphere.

- Engage with customers to understand their preferences, style, and wedding vision.

- Guide brides-to-be through the selection process, offering expert advice on gowns, accessories, and alterations.

- Assist customers in trying on and fitting wedding dresses, providing support and making necessary adjustments.

- Provide accurate information about pricing, availability, and delivery timelines.

2. Sales and Upselling:

- Utilize your strong knowledge of bridal trends, designers, and product offerings to effectively promote and sell wedding gowns and accessories.

- Suggest complementary products such as veils, jewelry, shoes, and undergarments to enhance the bridal ensemble.

- Employ persuasive sales techniques to encourage customers to make informed purchasing decisions.

- Achieve individual and team sales targets while maintaining a positive customer experience.

3. Product Knowledge and Merchandising:

- Stay updated on the latest bridal fashion trends, designers, and collections.

- Maintain a comprehensive understanding of the bridal shop's inventory, including various styles, sizes, and customization options.

- Keep the sales floor organized and visually appealing by arranging and displaying merchandise effectively.

- Assist with receiving and tagging new inventory, ensuring accurate stock levels.

4. Customer Relationship Management:

- Build and maintain strong relationships with customers, fostering trust and loyalty.

- Follow up with customers after their visits, providing additional information or addressing any concerns.

- Collaborate with the alterations team to schedule fittings and alterations appointments for customers.

- Manage customer inquiries and resolve any complaints or issues in a professional and timely manner.

5. Team Collaboration:

- Collaborate with other Sales Associates and team members to ensure seamless customer service and a positive working environment.

- Assist in training new team members on product knowledge, sales techniques, and customer service standards.

- Contribute to team meetings, sharing insights, suggestions, and feedback to improve sales strategies and customer experiences.

Requirements:

- Previous experience in retail sales, preferably in a bridal or fashion-related environment, is desirable but not mandatory.

- Strong interpersonal skills with the ability to connect and build relationships with diverse customers.

- Excellent communication skills, both verbal and written, to effectively convey information and provide exceptional customer service.

- Knowledge of bridal fashion trends, designers, and styles is advantageous.

- Detail-oriented with the ability to handle multiple tasks simultaneously in a fast-paced environment.

- Ability to work flexible hours, including weekends and holidays.

- Proficiency in using basic computer applications and point-of-sale (POS) systems.

Join our team of dedicated professionals, and contribute to making dreams come true for brides-to-be. Apply today to become a valued Sales Associate at our bridal shop!

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift

Weekly day range:

• Rotating weekends
• Weekend availability

Ability to commute/relocate:

• Santa Monica, CA 90405: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person