Now Hiring - Job&Talent - Human Resources And Staffing US - Account Manager (Ohio-Remote) in Miami, FL

Responsibilities

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate additional headcounts or business with existing clients
• Develop trusted advisor relationships with key accounts
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet deliverable
• Forecast and track key account metrics (e.g., quarterly results and annual forecasts)
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed
• Manage Onsite Supervisors within territoryTravel to accounts as needed or be primary contact with designated clients.

You are

• Proven work experience as an Account Manager or had a relationship management role managing clients as direct point of contact
• Experience in the warehouse/distribution/eCommerce/manufacturing environment(s)
• Staffing or recruiting experience to leverage to support client needs
• Demonstrable ability to communicate, present solutions to clients and manage outcomes
• Solid experience with MS Office, including Excel
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skillsBilingual in English/Spanish is preferred
• BA/BS degree in Business Administration, Sales or relevant experience in lieu of education.