Now Hiring - Atkinson's Mirror & Glass - Front Office Sales in Boise, ID

Full description of the position

SUMMARY: Assisting customers with retail glass/window orders in person and over the phone. Booking appointments for customers that are needing on-site project estimates. Assisting outside sales team by entering quote/project information into ERP system and setting appropriate workflow stages within the system.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Placing and tracking retail and contractor orders

Consulting with customers to assess their product selection needs for glass and other products

Establish strong product knowledge and sell to customers

Work closely with outside sales team to input projects and work tickets into ERP system

Set appropriate workflow stages for jobs and work tickets within ERP system

Maintain the appearance of store which may include stocking and performing general housekeeping duties

Ability to communicate effectively with customers, colleagues, and management

Helping other team members when working with customers or finding product

Operating a cash register and navigating computer and paper catalog systems

Working towards continuous improvement with our in-store processes and procedures

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE – High school education or equivalent; previous retail experience preferred.

LANGUAGE SKILLS - Ability to read, analyze, and interpret general business writings and technical equipment and procedural manuals. Ability to compose and edit written materials including business correspondence and sales orders. Ability to effectively present information and respond to questions from staff, managers, and customers.

MATHEMATICAL SKILLS - Ability to work with basic mathematical concepts and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY - Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

OTHER SKILLS and ABILITIES - Strong interpersonal and communication skills. Ability to persuade and influence others.

Visibility requires maintaining a professional appearance and providing a positive company image to the public.

The job requires a working knowledge of Microsoft Excel or equivalent spreadsheet program.

PHYSICAL DEMANDS - While performing the duties of this job, the individual is regularly required to talk or hear. The employee frequently is required to sit and use hands to finger, handle, or feel objects, tools, or controls. Duties of the job regularly require standing, walking, reaching with hands and arms, climbing or balancing, stooping, kneeling, crouching, crawling or lifting and/or moving up to 25 pounds with regularity and 40 pounds occasionally. Specific vision abilities required include close vision and color vision.

WORK ENVIRONMENT - Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently. Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis. While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat. Must be able to climb stairs both inside and outside and frequently lift 25 lbs. and occasionally up to 40 lbs.

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

COVID-19 considerations:
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Work Location: In person