Now Hiring - Fortress Building Products - Manufacturing Technical Sales Specialist- East (Philadelphia,PA) in Philadelphia, PA

Full description of the position

Job Title: Technical Sales Specialist

Department: Channel Sales (Wholesale)

Manager: Regional Sales Manager (Wholesale)

FLSA Status: Exempt

Location: Remote within Territory

OVERVIEW

Interested in utilizing your technical knowledge and partnering with the Sales Team? Do you have a passion for helping customers solve challenging problems, some that they do not even know they have?

Fortress Building Products is hiring a Technical Sales Specialist to support the Total Fortress Solution which includes Fortress: Fence, Railing, Deck/Composites, and Framing/Pergola. In this role, you will be the technical voice in our sales process helping customers understand the value of the Total Fortress Solution. You will support the customer as a problem solver and solutions provider, demonstrating the value of Fortress Brands from a technical and installation perspective. You will provide product feedback to manufacturing and engineering based on your interaction with customers and on-site experience. You will work to ensure the customer is successful and gains an appropriate comfort level from the first time they use our products. You will conduct internal and external training sessions, webinars, product knowledge/training sessions, and assist in installation of high profile and new user projects.

OUR PURPOSE STATEMENT

Lead Global Change in the Way People Build and Live

OUR NICHE

Innovative Building Solutions

OUR CORE VALUES

Work Hard, Play Hard – We seek passionate people. We take our work seriously and we take the enjoyment of our lives seriously.

Positive, Can DO Attitude – We are optimistic, we set challenging goals and we find a way to accomplish them. We approach challenges with the intention of finding solutions.

Compete & Win As A TEAM – We put the TEAM first. Our team is what makes our company great. We are a competitive group that like to win. We keep score.

Innovate & Seek Continuous Improvement – We believe it can always be better. We want better products and processes. We want to be better individuals. We want to be a better organization.

We Are Respectful – We respect fellow team members, our partners, ourselves and our company. We are known to be “the good guys”.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Win the trust of sales team and customers by demonstrating technical and business acumen.
• Master and teach how to sell and install Fortress Brand Categories: from high-level product training through technical deep dives and demonstrations, knowing how to gracefully maneuver back-and-forth based on the audience.
• Act as a trusted advisor and professional consultant, providing solutions to distributors, dealers, and most importantly builders.
• Identify objectives, strategies, and action plans to improve short and long-term sales.
• Identify new sales targets, market segments, and sales opportunities.
• Work closely with the Innovations Team and Product Managers to improve the product lines and continue to look for future product opportunities.

SUPERVISORY RESPONSIBILITIES

• None

COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:

Achievement Focus – Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; recognizes and acts on opportunities; takes calculated risks to accomplish goals.

Adaptability – Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delay, or unexpected events.

Business Acumen – Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.

Business Ethics – Treats people with respect; keep commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.

Communications – Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Consultative Selling – Qualifies potential customers; builds rapport and establishes trust; asks questions to discover client business needs; applies product and market knowledge effectively; presents solutions that meets customer objectives; manages and documents sales process.

Continuous Learning – Assess own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Cooperation – Establishes and maintains effective relationships; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.

Customer Focus – Identifies and prioritizes customer needs and recognizes constraints; responds promptly to customer needs; seeks to find out more about customers and provide a better product or service; adopts professional approach to customers; is reliable and delivers on promises.

Innovation – Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others’ attention.

Job Knowledge – Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current development; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.

Planning/Organizing– Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.

Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Professionalism – Practices good hygiene and presents an appropriate professional appearance; understands how one is perceived by others; takes actions intended to have a position effect on others; makes a friendly impression on others by using good eye contact and using names whenever possible; develops and maintains positive working relationships and maintains a pleasant work attitude.

Safety and Security – Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

Technical Expertise – Effectively applies technical knowledge to solve a range of problems; develops solutions to problems that cannot be solved using existing methods or approaches; is sought out to provide advice or solutions in the area of expertise; keeps informed about current developments in the area of expertise.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience/Additional Requirements

• A degree in business, product management, or construction is preferred
• At least 3+ years of outside sales desired
• Previous construction/installation experience a plus
• Knowledge of applicable installation techniques and best practices
• Up to date on knowledge of applicable building codes
• Strong interpersonal skills that build long-term relationships with clients and communicate verbally and in writing with other sales team members and technical workers
• Excellent customer interfacing abilities and drive to positively influence others
• Ability to pioneer an innovative new product and successfully promote the value
• Wherewithal to work well under pressure and manage difficult situations
• Excellent ability to quickly understand and identify technical and business opportunities
• Strong presentation and communication skills
• Willingness to travel throughout the sales territory (up to 70%)

Certificates/Licenses/Registrations

• None

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job operates in a professional outdoor installation/jobsite environment along with periodic office time. This role routinely uses standard construction equipment such as drills and saws.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand; talk, hear, and use hands and fingers. Specific vision abilities required by this job include close vision requirements. Light to moderate lifting is required. Ability to uphold the stress of traveling.

ACKNOWLEDGEMENTS: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Commission pay

Application Question(s):

• What is your desired compensation?

Experience:

• Outside sales: 2 years (Preferred)
• Technical sales: 3 years (Preferred)

Willingness to travel:

• 75% (Preferred)

Work Location: On the road