Now Hiring - Workday - Principal Managing Partner - Healthcare in Pleasanton, CA

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

About the Role

The Managing Partner (MP), North America Field Services is a member of the regional services management team and is responsible for the overall success of an assigned group of deploying and production customers.

About You

As a MP, you will participate in the sales cycles to help support the customer journey, from implementation to value realization in production for prospects that will become part of their portfolio. The MP will develop/maintain executive c-level relationships, have overall responsibility for the successful deployment of the Workday solution, position additional services into their customer base and ensure they’re getting maximum value from the product.

Develop and sustain customer executive relationships at the C-level
Assist with the development of Governance and Support Plans based on best practices and industry experience
Work with the account team to develop/execute on account plans and feature adoption strategies for each customer in their portfolio and engage other service resources as necessary
Serve on and actively participate in customer steering committee meetings
Provide direction and support to Workday and service partner project teams especially as it relates to scope, budget, timeline and critical deployment issues
Act as the escalation point to facilitate and resolve customer and/or project issues
Work with customer to drive adoption of the Workday solution guiding them in the implementation of new features and products and positioning additional services to support their strategy
Drive customer self-sufficiency by ensuring their customers understand how to engage with the Workday services organization and enablement offerings
Review and approve all services contract amendments
Leverage customer relationships as needed for prospect references and

marketing efforts

Basic Qualifications

7+ years’ experience successfully deploying large, complex HCM and Financial solutions at a project and program manager level

Preferred 10+ experience successfully deploying large, complex HCM/Financial and Supply Chain Management solutions at a project and program manager level

Other Qualifications
Industry exposure to Healthcare and Payors Industry
Collaborate with Account Executives and Service Executives to position/sell Workday deployment and post production services
Workday Financials or Supply Chain Management product knowledge
Proven track record in positioning and selling professional services and additional products
Ability to manage / prioritize multiple customer demands balancing customer satisfaction with revenue and profitability targets
Leadership abilities to motivate and manage a matrixed team of individuals at multiple levels within an organization
Willingness to ‘roll up one’s sleeves’ and assist wherever necessary
Team player who will work across the organization and company to continue improving the way we serve our customers

Excellent communication, management, negotiation, presentation, and

organization skills
Ability to travel up to 50%

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Workday Pay Transparency Statement - United States

Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please .

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!