Now Hiring - My Florida Insurance, Inc - Professional Services Insurance Specialist in Bonita Springs, FL

Full description of the position

Full-time

Monday to Friday

Benefits & Perks

Paid time off, Health insurance, 401(k) matching

**Entry Level or experienced is OK. We will train!**

We are a growing insurance agency and are looking to add to our sales team. No prior sales experience is required.

Job Description:

We are currently seeking a skilled and customer-oriented Insurance Service Representative to join our team. As an Insurance Service Representative, you will be responsible for providing exceptional customer service to clients and assisting with insurance-related inquiries, policy changes, and claim processing. This is a full-time position with great benefits, including health insurance, retirement plans, paid time off, and more. We are looking for someone who can work in a fast paced environment and is extremely detailed. Our focus is customer service. We have over 1100 5 star Google reviews because of this!

We offer great training and a great support system. Pay is base + bonus.

Responsibilities:

• Provide prompt, professional, and courteous customer service to clients via phone, email, and in person.
• Assist clients with insurance-related inquiries, policy changes, and claim processing.
• Maintain accurate and up-to-date client information in the system.
• Collaborate with team members and insurance carriers to resolve client issues and provide solutions.
• Educate clients on insurance coverage and policy options.
• Prepare and process insurance applications, endorsements, and other related documents.
• Follow established procedures and guidelines to ensure compliance with insurance regulations and company policies.
• Keep up-to-date with insurance products, services, and industry trends.

About us:

Unlike a captive, or direct insurance company who only offers their own proprietary products, our agency is 100% independent of any one company. Many insurance consumers don’t fully understand just how important that really is.

When it comes to something as important as insurance, we have in-depth knowledge of multiple insurance products, companies, and guidelines — not just one.

At the end of the day, what separates our agency from another, is our ability to proactively service policy holders, and provide them with knowledge of the insurance industry, products, and different situations that may better protected them in the future.

Our concierge insurance team is top notch. They offer their professional advice and recommendations to help you better understand the ins and outs of what the customer is purchasing. We'd love to have you as a part of our team!

Qualifications:

• High school diploma or equivalent.
• Previous experience in insurance customer service or related field a bonus, but not required.
• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Ability to multitask and work in a fast-paced environment.
• Proficient in Microsoft Office Suite and other relevant software.
• Must have or be willing to obtain necessary insurance licenses.

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance
• Profit share

Supplemental pay types:

• Bonus pay

Job Type: Full-time

Pay: $18.00 - $35.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Supplemental pay types:

• Bonus pay

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Bonita Springs, FL 34135: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Insurance Producer License (Preferred)

Work Location: In person