Now Hiring - ChurchWest Insurance Services - Benefits Assistant Account Manager in Redlands, CA

Full description of the position

About ChurchWest Insurance Services

For over 45 years, ChurchWest Insurance Services has earned the trust of over 4,000 religious non-profit organizations in California, Arizona, and Nevada. We lead the industry in expertise, coverage, services, and value. We offer a wide range of customized insurance plans designed to meet the needs of ministries of all sizes. We provide a wide array of commercial insurance and employee benefit products for houses of worship, camps, synagogues, schools, higher education, daycare, conference centers and temples. We also serve the non-profit sector and support our clients with additional services including, but not limited to, Human Resources, Legal, Security and Financial.

Our team is growing, and we are looking for a licensed Life, Accident & Health Insurance professional that wants to grow their knowledge and skill with our agency that has a heart to serve others.

Our ideal candidate has a minimum of 1-2 years of employee benefits experience and has worked with Applied (EPIC), Ease and Health Connect programs.

Responsibilities:

• Assist the Benefits Account Managers when they are unavailable or during peak enrollment periods, including answering client phone calls, responding to information requests by the insured, updating census information in quoting systems.
• Process employer/employee changes and communicate with the insured that the changes have been processed.
• Order replacement ID cards from carriers
• Perform provider searches upon request.
• Customer Service: Day-to-day verbal and written communication with clients to ensure a high level of customer satisfaction. Answer questions regarding coverages, assisting with claims, and policy changes. Scan and attach all documents in the agency management system.
• Maintain account file, policy file, contact information, attachments, activities, claims, etc. in agency system.
• Be available to client, producer, support staff, and management during normal business hours.
• Maintain a high level of knowledge and skills that are required to service the clients effectively.
• Other duties as assigned.

Qualifications:

• Maintain Life, Accident & Health Insurance License in the state of California and keep in good standing. Complete continuing education courses as required and on a timely basis.
• Proficiency with Microsoft Office products.
• Successful candidates must have excellent organizational, interpersonal, communication skills.
• Must be able to multi-task and work in a team environment in a fast-paced and growing professional office environment.

At ChurchWest we do our best to provide our staff with a better "work/ life balance" we offer flex start time, 14 paid holidays, a very generous vacation and sick pay plan, and we even have an office dog "Walter" as an added stress relief. We love to find reasons to celebrate throughout the year and we host events to celebrate our agency’s successes each year.

For more information about our agency please visit: [please apply online] Type: Full-time

Pay: $23.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 1 year

Schedule:

• Monday to Friday

Travel requirement:

• No travel

Education:

• High school or equivalent (Required)

Experience:

• related insurance: 1 year (Required)

License/Certification:

• Life & Health Insurance License (Required)

Work Location: In person