Now Hiring - STERIS - Sales Representative in San Diego, CA

The Role

Do you enjoy helping Customers by understanding their challenges and providing them quality solutions? Do you like working independently, traveling and building partnerships? Join our team as an Account Manager selling Sterility Maintenance Products, which includes sterilization wrapping, cleanroom tools & supplies, GMP covers, and sterile apparel to key potential Customers in the Pharmaceutical and Biotech industries. This field-based, territory management position will have you visiting customer sites, managing dealer networks, participates in the design and implementation of sales strategies, identifying prospects and presenting new concepts and products and ensures optimal service. You will effectively manage the sales process and leverage STERIS’s industry leading technical support to help Customers find the best solutions for their operations. You will identify and generate leads for future business opportunities and be responsible for timely and accurate reporting to sales and marketing. A job well done means you have utilized excellent listening and communication to increase Customer satisfaction and exceed expectations across multiple decision levels within the three state region (CA, WA & OR).

This is a remote based customer facing position. To support and service our customers in this assigned territory candidates must be based out of one of the following states: California

What You Will Do

• Sells STERIS in-process steam sterilization packaging to the pharmaceutical and biotech manufacturing sectors. Consults with Customers and evaluates needs in order to recommend, sell and support innovative solutions and ensure Customer satisfaction. Responds to Customer inquiries, troubleshoots issues post-sale and manages and supports the dealer network as STERIS field technical resource.
• Identifies and proactively seeks out valid sales opportunities and methods to develop new Customers and to build sales with existing Customers. Develops strong long-term business relationships with Customer base.
• Communicates Customer requirements and assists in transitioning the sale of services to the appropriate internal cross-functional teams (Customer Service, Marketing and Technical Service).
• Evaluates non-routine complaints from Customers and takes appropriate action to bring to resolution.
• Identifies opportunities to grow sales by researching potential product/service areas that may benefit Customers. Educates Customers on product line and services.
• Provides competitor “intelligence” to marketing and operations functions.
• Provides timely reporting of activities in order to measure and progress against goals.
• Maintains current knowledge of industry and market trends as well as technical knowledge and understanding of products and services. Attends educational workshops, reviewing professional publications and participating in professional societies.

Education Degree

Experience that Matters

• Minimum 3 to 5 years documented experience in manufacturing, pharmaceutical or clean room environment preferred.
• Validation, quality, technical services experience preferred.
• Experience working in or selling technical products/services preferred.

Skills That Will Help You Succeed

• Strong understanding of Customer and market dynamics and requirements, with demonstrated ability to expand existing Customer relationships as well as develop new ones
• Demonstrated track record of achieving or exceeding sales goals
• Deep knowledge of product and Customer needs
• Ability to work in a self-directed capacity, adapt to change, and set priorities and balance sales and administrative duties
• Ability to manage territory as a “franchise”
• Strong business acumen, with ability to understand and monitor trends, maintain and develop Customer, product and market knowledge and apply that knowledge to effectively influence sales.
• Excellent interpersonal, written, verbal, analytical and formal presentation skills, with ability to interact effectively across all levels of the organization, as well as with Customers
• Strong skills in persuasion and influence, with ability to negotiate skillfully with both internal and external groups
• Excellent computer skills, including strong experience with Microsoft Office Suite
• Ability to work a flexible schedule and travel 40-50%. Valid driver's license required.