Now Hiring - Red McCombs Automotive - Retail Sales BDC Service Representative in San Antonio, TX

BDC Service Representative

San Antonio, TX

Description

We are looking for a Full-time BDC Representative for our service department who will be responsible for successfully following up with customers after their vehicle service appointment, handling inbound phone calls..

• Provide excellent customer service and maintain a high level of professionalism with customers and working to establish a positive rapport with every customer.
• Answer incoming calls
• Answer customer online inquires by email, phone, and text
• Follow up & reschedule no show appointments
• Follow up with customers to ensure their visit was to satisfaction
• Work with our service department to ensure customers' needs are being met.
• Reach customer satisfaction goals

Benefits

401K

Health Insurance

Dental Insurance

Life Insurance

Paid Vacation

Paid Holidays

Christmas Bonus

Tenure bonus

Requirements

Enthusiastic and motivated individual seeking an opportunity to be successful

• Outgoing with a friendly personality
• Possess strong communication and customer service skills
• Previous dealership customer service or sales experience a huge plus
• Bilingual is a plus
• Ability to multi-task efficiently
• Computer literacy