Now Hiring - Hyatt - Travel BUSINESS TRAVEL SALES MANAGER in Philadelphia, PA

Hyatt Centric Center City is now recruiting a Business Travel (BT) Sales Manager to join the hotel’s Sales team.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. Discover your place to shine in our warm, respectful, and inclusive culture.

The Business Travel Sales Manager is a fully competent individual who has high-level experience in the sales process and function. A top producer within the hotel, who has demonstrated through performance a commitment and expertise in business travel direct sales. This is a key member of our sales team and will play a very active role in the hotel’s shifting share and total revenue management strategies. Solicits, through direct sales and marketing contacts, the most complex accounts, which exhibit potential for business. The Business Travel Sales Manager also works as a team member with the sales staff. This role will report directly to the Director of Sales & Marketing.

Responsibilities & Duties include:

• Establish and increase transient room revenue by growing production of new and existing corporate/preferred corporate accounts and leisure (national and local).
• Preparing and presenting effective proposals, maintaining well organized documentation and reports, utilizes Hyatt systems and coordinates customer service requirements as appropriate.
• Organize and participate in client entertainment/FAMs, special promotions, tours, site inspections and tradeshows/conferences.
• Assist in implementing special promotions relating to direct sales segments.
• Actively manage Hyatt’s annual and ongoing RFP response and compelling business case management by accurately preparing and presenting business cases and Requests for Proposals.
• Maximize sales occupancy and rates in conjunction with hotel operations to increase profits by increasing the individual business transient room sales and generating business through aggressive sales efforts that will include proactive solicitation of local corporate firms, as well as securing business from Hyatt’s National Account base.
• Prospect new business using a wide variety of sales methods, including but not limited to phone calls, outside sales calls, attending tradeshow and conferences, and active participation in GBTA.
• Effectively communicate client requirements, ensuring all information is accurate between client and hotel.
• Oversee key luxury/consortia programs and act as the point of contact for luxury travel advisors.
• Partner with front office to ensure correct management of key luxury consortia programs
• Obtain, document, and route all necessary information on new/existing clients, including billing information, credit application, rooming list and VIP arrangements.
• Negotiate and close contracts that meet the hotel’s business plan objectives.
• Problem solve and develop solutions to meet client’s important requirements/needs.
• Maintain or exceed sales goals as assigned by DOSM.
• Responsible for month-end reporting and tracking of account production.

Centric team members work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

• A true desire to satisfy the needs of others in a high demand, fast-paced environment
• Refined verbal, written, and presentation skills
• Must be proficient in general computer knowledge, Lanyon, Envision Sales, Envision Transient, and other Hyatt systems
• Strong knowledge of GDS/Consortia, Entertainment, and Tour & Travel related transient markets and Agency 360 reports
• Must have selling, negotiating, business writing, and presentation skills training
• Must have a minimum of 1-3 years of hotel sales experience, specifically BT/LT experience
• Proven performance achieving assigned sales productivity goals
• A strong working knowledge of Philadelphia’s local corporate transient business accounts and national accounts
• Prefer completion of a Hyatt Corporate Management Training Program or equivalent training
• Bachelor’s degree in Hospitality or Business Management preferred
• Upscale or luxury hotel experience is preferred
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear concise written and verbal communication skills in English
• Must have excellent organizational, interpersonal and administrative skills
• Ability to travel for tradeshows, conferences, and development

Hyatt is an Equal Employment Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity