Pella Mountain West is a Window and Door industry leader, and we strive to enhance the lives of our customers and team members. Your career at Pella will provide you with training and give you the opportunity to become an expert in your field. Enjoy a fun, fast paced and supportive culture that you can take pride in being a part of. We work hard to ensure our team has competitive pay, excellent medical insurance, bonuses, 401k retirement program, profit sharing and generous paid time off. With our positive culture and family spirit we are passionate about what we do.

Summary: In your role as a Pella Appointment Setter – Door to Door position, you will work with homeowners to schedule qualified appointments for our sales representatives to deliver a window and door consultation. Your responsibility is to find customers interested in receiving a free windows and door proposal.

• Canvass assigned neighborhoods Door-to-Door to schedule appointments. Previous canvassing experience is a plus but not required.
• Set appointments with customers for consultation on windows and doors in CRM (Salesforce)
• Participates in various departmental and interdepartmental meetings or training as required.
• Completes all required paperwork to ensure all necessary information is present.
• Strong time-management and organizational skills with changing schedules
• Work through Salesforce CRM
• Able to work a minimum of 30 hours - 20 during prime selling hours, 4-8 pm
• Great communication skills
• Physical ability to work on your feet for extended periods.
• Personal automobile that is fully insured and reliable.
• Ability to self-motivated.
• 6-hour shifts, Tuesday – Saturday, weekend availability.
• Must have reliable transportation, valid driver’s license, clean MVR and be in compliance with company Fleet Safety Policy.
• $17.00 per hour plus commission. Anticipated target compensation of $75k.
• Commission for appointment setting and when a sale is made!

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications, physical demands and work environment characteristics listed below are representative of the knowledge, skill, and/or ability required to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have a valid driver’s license, clean MVR and be in compliance with the company Fleet Safety Policy.

Education and/or Experience

Must have High School Diploma, or GED, and dependable work history. Prior knowledge of general construction knowledge is preferred,

Computer Skills

Familiarity with computers preferred. Expected to develop proficiency in CRM (Salesforce) and/or company email systems (Outlook).

Communication Skills

Excellent verbal and written English language skills are required as well as good customer service skills (in person and via the phone). Must be able to present information, gather information, and respond to questions from customers, managers, co-workers, and the general public.

Professional Skills

Must be a team player and exhibit a strong desire to learn and promote self-growth. Must be pro-active, self-motivated, and have a demonstrated ability to follow assignments through to completion. Attention to detail is required. Must be able to develop trust, respect, and confidence of customers, coworkers, and managers. Must present in a clean and neat physical appearance. Must be able to problem solve and think creatively and positively when faced with obstacles.

Mathematical Skills:

Ability to subtract two-digit numbers and to multiply and divide with 10s and 100s. Ability to perform calculations of measurement. Ability to calculate figures and amounts such as proportions, percentages, area, length, width, height, and depth.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit and use hands to handle or feel, especially with use of the phone and computer. The employee frequently is required to reach with hands and arms and talk or hear especially in use of the telephone and meetings. The employee is occasionally required to stand, walk, stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Occasionally an employee may have to lift more with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Repetitive body motions may be required. Time commitment required of this position will vary with seasons and based on business need.

Work Environment:

Work environment with this job includes customer homes and walking neighborhoods. Temperature fluctuates with seasons.

This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position’s activities and requirements, management reserves the right to modify, add or remove duties as necessary.

Condition of Employment: Pella Mountain West is committed to workforce diversity. Post-offer background check, MVR and drug screen required. Pella participates in E- Verify.

Equal Employment Opportunity: Pella Mountain West provides a working environment free of discrimination and harassment. Pella Mountain West treats all persons equally, regardless of race, color, sex, religion, national origin, age or disability, as each is protected under federal law. A number of states in which Pella Mountain West operates may have laws protecting classifications of team members not necessarily protected under federal law. Therefore, Pella Mountain West also treats all persons equally, regardless of political affiliation and belief, pregnancy, national origin, age, creed, marital status, military status, sexual orientation, mental disorder, veteran status, ancestry or handicap as each category is protected under a municipal ordinance or state law.