Now Hiring - Aerotek - Sales Support & Warehouse Specialist Hybrid Role in Portland, OR

Aerotek Inc is currently recruiting for an Inside Sales Support Warehouse Specialist hybrid role confidentially for our client. After reviewing the opportunity in full, please submit a resume for consideration.

Are you interested in taking your Shipping & Receiving, Warehouse, and Customer Service experience and stepping into a role that will allow you to fuse those skills together to grow in a sales support role while learing a diverse product inventory and catalog in a commercial construction industry? This position will allow you to use your skills from receiving and inventory management while also progressing your career into the office and becoming a part of a sales team.

This is a single position opening in a small office, not a quota and calls driven position. We are looking for the right long-term addition to the team to grow personally and develop with our growing company.

Description:

Hybrid Warehouse/Customer Service role with a HVAC/Plumbing distributor.

Position Title:

Warehouse and Inside Sales Support Specialist

Job Summary:

The Warehouse and Inside Sales Support Specialist will be responsible for efficiently managing

warehouse operations and providing exceptional customer support through inside sales activities.

This role requires a strong attention to detail, excellent communication skills, and the ability to

multitask in a fast-paced environment. The ideal candidate will have a solid understanding of

plumbing products and HVAC equipment and possess a customer-centric mindset.

Responsibilities:

Warehouse Management:

• Receive, inspect, and organize incoming shipments of plumbing and HVAC equipment.
• Safely store products in designated warehouse areas, ensuring proper organization and

inventory management.

• Accurately pick, pack, and prepare orders for shipment, adhering to company policies

and procedures.

• Conduct regular inventory counts and maintain inventory accuracy.
• Coordinate with suppliers and shipping carriers to ensure timely deliveries and resolve

any issues that may arise.

Inside Sales Support:

• Assist customers with inquiries, provide product information, and offer technical support.
• Process customer orders, including order entry, pricing, and invoicing.
• Collaborate with the sales team to identify upsell and cross-sell opportunities.
• Generate sales quotes and proposals, ensuring accuracy and timely delivery to customers.
• Follow up with customers to ensure customer satisfaction and identify opportunities for

improvement.

Technical Expertise:

• Develop a strong understanding of the plumbing products and HVAC equipment

represented by the company.

• Stay updated on product knowledge, industry trends, and technological advancements.
• Provide technical guidance and support to customers, addressing their concerns and

resolving issues effectively.

• Collaborate with manufacturers and suppliers to obtain product information and

specifications.

Customer Relationship Management:

• Build and maintain positive relationships with customers, understanding their needs and

requirements.

• Proactively communicate with customers to address any concerns, provide updates, and

ensure customer satisfaction.

• Identify opportunities to enhance the customer experience and make recommendations

for process improvements.

Skills:

Customer service

Forklift experience is required

Shipping and receiving, freight carrier communication, inventory control and auditing

Additional Skills & Qualifications:

Qualifications and Requirements:

HVAC equipment is a plus.

• Proven experience working in a warehouse or similar environment, preferably with

plumbing products and HVAC equipment.

• Strong organizational and time management skills, with the ability to prioritize tasks

effectively.

• Excellent verbal and written communication skills.
• Proficient in computer applications, including MS Office and inventory management

systems.

• Customer-focused mindset with a passion for delivering exceptional service.
• Ability to work independently and collaboratively as part of a team.
• Physically capable of lifting heavy objects and operating warehouse equipment.
• Valid driver's license with a clean driving record.

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.