Now Hiring - Holiday Inn Sacramento Rancho Cordova - Hotel Operations Lead / Sales Coordinator in Rancho Cordova, CA

Full description of the position

With over 40 hotels throughout Northern and Southern California, our company is seeking experienced, self-motivated, service oriented candidate to join our sales team in a fast paced environment with a rapidly growing company.

• Sales Coordinator / Front Desk position, connecting with people, client/guest interactions; figuring out what it takes and closing the sale; it s not only your career, it's your passion. You'll have the opportunity to do this and more as Sales Coordinator!
• This position requires strong attention to detail, excellent organizational skills as well as the ability to respond effieciently and effectively to client inquiries.

Minimum Qualifications:

• Able to work with a moderate degree of independence.
• Excellent written and oral communication skills.
• Strong time-management and organization skills.
• Excellent people skills and customer service skills.
• Ability to do sales in-person, on the phone and email.
• Proficiency with Word, Excel, and PowerPoint.
• 1 Year Minimum experience with Hotel Front Desk and hotel operations.
• Knowledgeable with Opera (Hotel PMS).
• Supervisor and/or management experience.
• Understanding of Hotel Sales and have knowledge of the local area.
• Understand the competitive landscape and do what it takes to secure business that meets or exceeds revenue expectations and profit goals.
• Connect with people in a meaningful way, continually innovating to expand the reach with key corporate, business, and travel industry accounts, tapping into community organizations and the media to elevate the hotel s market share awareness and driving further business.
• Available for outside Sales calls and Sales Blitzes.
• Establishes client base of organizations, associations, social groups, and corporate businesses through direct outside and inside sales, in order to secure business for the hotels.
• Ensures that predetermined sales expectations are met or exceeded.
• Negotiates guest room rates, meeting room rental, function space, and hotel services within approved booking guidelines.
• Confirms agreements in writing and forwards document to client and affected hotel departments.
• Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures.
• Solicit, negotiate and book new and repeat clients using multiple channels, such as social media, outside calls, and telemarketing.
• Capture the client s vision and effectively convey the specifications to appropriate departments, rapidly responding to inquiries, concerns, and issues, ensuring an exceptional client experience and seeding future sales.
• Prospects for new business through solicitation, networking, and cold-calling.
• Complete task and duties assigned by supervisor.
• Prepare presentations, proposals and sales contracts
• Sales Coordinator position Connecting with people, client/guest interactions; figuring out what it takes and closing the sale; it s not only your career, it's your passion. You'll have the opportunity to do this and more as Sales Coordinator!
• This position requires strong attention to detail, excellent organizational skills as well as the ability to respond efficiently and effectively to client inquiries.
• Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.).
• Prepare and distribute necessary daily reports as required.
• Ensure accuracy of all numbers reported including statistics.
• Input and update financial information into corporate communications network.
• Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.
• Ensure overall guest satisfaction.
• Handle guest requests
• Able to work with a moderate degree of independence.
• Excellent written and oral communication skills.
• Strong time-management and organization skills.
• Excellent people skills and customer service skills.
• Ability to do sales in-person, on the phone and email.
• Proficiency with Word, Excel, and PowerPoint.
• Be experienced in Hotel Sales and have knowledge of the local area.
• Understand the competitive landscape and do what it takes to secure business that meets or exceeds revenue expectations and profit goals.
• Connect with people in a meaningful way, continually innovating to expand the reach with key corporate, business, and travel industry accounts, tapping into community organizations and the media to elevate the hotel s market share awareness and driving further business.
• Spends a majority of time conducting outside Sales calls and Sales Blitzes.
• Establishes client base of organizations, associations, social groups, and corporate businesses through direct outside and inside sales, in order to secure business for the hotels.
• Ensures that predetermined sales expectations are met or exceeded.
• Negotiates guest room rates, meeting room rental, function space, and hotel services within approved booking guidelines.
• Confirms agreements in writing and forwards document to client and affected hotel departments.
• Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures.
• Solicit, negotiate and book new and repeat clients using multiple channels, such as social media, outside calls, and telemarketing.
• Capture the client s vision and effectively convey the specifications to appropriate departments, rapidly responding to inquiries, concerns, and issues, ensuring an exceptional client experience and seeding future sales.
• Prospects for new business through solicitation, networking, and cold-calling.
• Complete task and duties assigned by supervisor.
• Prepare presentations, proposals and sales contracts

Job Type: Full-time

Pay: From $20.00 per hour

Schedule:

• 8 hour shift
• Overtime
• Weekends as needed

Ability to commute/relocate:

• Rancho Cordova, CA: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person