Now Hiring - S&W Consulting Group - Assistant Property Manager in Malden, MA

Full description of the position

S&W Consulting Group is seeking a Property Management Assistant who oversees the resolution and manages the timely completion of day-to-day operational issues at assigned properties or property. Serve as tenant liaison in the building and maintain a high level of tenant satisfaction.

Essential Functions:

• Promote, establish and maintain positive relations with tenants via regular proactive communication, meetings and routine follow-up. Regularly inform Property Manager of topics discussed and action items to be addressed.
• Manage and follow through on the execution of tenant work order requests with building staff and/or outside vendors to completion in a timely manner.
• Arrange, coordinate and attend new tenant orientation meetings to review tenant welcome package, move-in requirements, general property information, rules & regulations etc.
• Assist Property Manager with lease contracts and other real-estate forms.
• Regularly monitor service contractors to ensure service is being delivered as per contract specifications and that insurance and contract documentation is in order.
• Maintain financial management responsibilities including providing assistance in the preparation of budgets, accruals, reforecasts and reporting budget variances.
• Analyze current maintenance programs/procedures and make recommendations to Property Manager that ensures operating efficiency and effectiveness.
• Partner with Property Manager to identify and achieve additional tenant service income.
• Manage tenant move-in/move-outs to include certificates of insurance, signage, move management, closeout and inspection.
• Coordinate with external contractors (i.e. janitorial, security, etc.) and internal departments (i.e. engineering, accounting, leasing and construction, etc.) to ensure seamless and cost effective customer services is delivered.
• Work with the construction department, including attendance at tenant improvement meetings and scheduling shutdowns of building services (e.g., electricity, water, HVAC) to avoid delays of landlord work.
• Coordinate annual tenant warden training and evacuation drills.
• Assist Property Manager with invoice review and processing
• Maintain a working knowledge of Company databases and information/reporting tools.
• Respond to site emergencies when applicable and participate in company emergency response protocol

Requirements and Qualifications:

• Greed card, citizen or eligible to work in the U.S.
• 0-2 years of property management experience preferred.
• Know how to use Buildium management software preferred.
• Fluent in Mandarin and English.
• Working knowledge and understanding of operating costs, budgeting and related expense control preferred.
• Demonstrated proficiency with Microsoft Office products to include Word, Excel and PowerPoint required.
• Ability to organize and coordinate work efficiently and to set priorities in a demanding work environment.
• Strong verbal and written communication skills.
• Strong interpersonal skills.
• Demonstrated ability to respond to a variety of multiple tasks/situations with both creativity and resourcefulness.
• Ability to work independently and as a productive member of a team.
• Ability to work under pressure and meet deadlines.
• Must have a car to travel from property to property.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• Flexible schedule
• Referral program

Experience level:

• No experience needed

Schedule:

• 8 hour shift

Application Question(s):

• Do you have transportation vehicle to travel from our office to different properties?
• Are you an U.S citizen or green card holder?

Education:

• Bachelor's (Preferred)

Experience:

• QuickBooks: 1 year (Preferred)
• Property Management: 1 year (Preferred)

Language:

• Mandarin (Required)

License/Certification:

• Driver's License (Required)

Work Location: Multiple Locations