Now Hiring - Hexagon - Information Technology Sales Administrator in Lakewood, CO

Full description of the position

Sales Administrator

IDS, GeoRadar, NA, - A Hexagon Company, is a leading global provider of Ground Penetrating Radar (GPR) & Interferometric Radar solutions. We create high-performance radar technology products for professionals around the world for a wide range of non-military applications including mining, civil engineering, utility detection and mapping, geology, archaeology, security and public safety.

Our focus is on delivering leading edge, best-in-class solutions through a continuous commitment to product excellence, advanced Research and Development, and a dedicated pursuit to creating application-specific, innovative and cost-efficient state of the art systems.

Over the years we have continuously pioneered the use of our radar technologies into new and creative civil applications as breakthrough products in this domain.

We have an immediate opportunity for a Sales Administrator as part of the IBIS Team in our Lakewood Colorado office. Our IBIS systems are used to monitor ground movements in potentially unstable slopes to determine the risk of failure of that specific slope.

In this role, you will be responsible for the following:

• Respond to and communicate with customers by phone, e-mail or in-person.

• Provide customers with quotations for spare parts, on-demand services, training and other

items as directed by management.

• Manage annual renewals for support plan on IBIS units by producing quotations, receiving

purchase orders, and ensuring invoicing occurs in a timely manner.

• Provide support for Accounts Receivable by following up with clients on past due invoices.

• Enter orders and process invoices and payments as required.

• Work within Salesforce as a CRM tool, accurately entering all sales, rental and customer

information into the system. Act as Salesforce administrator.

• Refer sales leads to Key Account Managers.

• Effectively handle customer complaints, examine returned merchandise, and resolve problems

to restore and promote good customer relations.

• Resolve customer billing or service issues, referring complaints to the designated departments

for investigation.

• Assist in client delivery requirements as needed.

• Confer with potential customers to determine equipment, supplies, and service needs and

close sales. Also provide customers with product documentation as requested.

Our ideal candidate will have the following:

• Experience with Salesforce, MS Teams, and SAP extremely helpful.

• Accounting experience is a bonus.

• High level of organizational skills. The ability to develop processes to help the team be organized.

is a key part of this position.

• Independent and detail oriented. Comfortable working as part of a small, agile team.

• Has a passion for engineering and technology.

• 1-5 Years experience in a similar role.

In addition to a competitive salary and meaningful bonus we also offer 401K matching up to 6% of base pay. PTO. Medical, Dental, Vision, Healthcare FSA and no cost Life insurance.

Other insurance options including accident, critical illness, hospital care, accidental d&d and short & long-term disability are available at reduced/negotiated costs. We also offer commuter benefits and programs for employee assistance, legal advice, identity protection and tuition reimbursement.

Job Type: Full-time

Pay: $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Lakewood, CO 80215: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person