Now Hiring - Albéa - Manufacturing Key Account Manager in New York, NY

• Develop sales with direct responsibility and support activities
• Strive for win-win solutions
• Take every opportunity to increase profitability
• Manage KPI 's and launch actions accordingly (overdues, stocks, price increase …)
• Build trusting relationships both internally and externally
• Ensure a high level of customer satisfaction
• Ensure customer retention and growth as a priority
• Lead the bid process and projects with all the appropriate internal stakeholders (North America, Europe and China development teams and plants)
• Build business cases for complex projects when necessary
• Ensure a smooth interface between the customer and New Project Launch and/or New Product Development teams.
• Support as needed for successful, on-time launches.
• Report key information and data weekly through Albea tools such as Winforce
• Analyze results monthly and monitor achievement of objectives accordingly
• Manage crisis situations with the customer and plant
• Launch a dedicated task force and take the lead as needed
• Ensure an appropriate communication and action plan is in place to solve issues promptly.

• Guarantee the profitable growth of the business, volume and turnover, with the customer
• Sales $ Manufacturing-Understanding drivers for profitability and delivering profitable growth in his/her perimeter.
• Guarantee customer satisfaction by ensuring the right level of service is provided to each
• Brand Customer Service metric Marketing - Negotiating business priorities between the customer and manufacturing.
• Guarantee that Albea key performance factors are maintained and improved. -Investment, Profit, Working Capital,
• Overdues, and Pricing
• Demanding a complex project management approach / NPD co-working
• Closely follow-up project activities and pro-activiely identify cost deviation Cost versus quotation
• NPD Crisis management
• Guarantee customer relationship -Pro-active and reactive communication
• Build trust -Plant / NPD /customer departments
• Building and developing relationships

• Focusing Customer Value -
• Striving to flexibly create customer value by continually learning about specific present and future needs, making compelling offerings and building loyal customer relationships
• Bachelor's Degree preferred
• Communicating Expectations-
• Issuing concise and timely directions, informing and stating expectations directly, leaving no doubt about what is expected of others
• 5 to 10 years experience in Sales in the packaging industry with complex negotiations with customers, integrating multiple dimensions (price, investment, level of service…)
• Ability to understand customer needs and Brand DNA to build customer satisfaction
• Ability to multi-task
• Ability to perform well under pressure
• Developing Teamwork
• Getting groups to co-operate better by making use of diversity among the individuals and stimulating open communication and conflict management
• Proficient in Microsoft Excel, Word and Powerpoint, experience with MS Project is a plus.
• Driving towards Goals
• Taking initiatives and pushing forward in different situations, setting challenging goals for self and possibly others as well as following up on the achievement of these goals
• Strong negotiation and project management skills.
• Strong analytical skills and ability to go from complex problems to actionable solutions.
• Leading Projects- Planning resources and activities to achieve project goals (scope, quality, budget, time) as well as building project teamwork, and organizing effective project execution
• Product line related experience (product or labels or printing)
  • Or Packaging experience,
  • Or Fast consumer goods experience (for example Pharmaceutical the pace is too slow)
  • Or other related industry such as electronics, automotive, aeronautic.

Albea offers the world’s largest range of beauty and personal care packaging - with leadership positions in plastic and laminate tubes, mascaras, lipsticks, samplers and foam pumps; and recognized expertise in fragrance & skincare dispensing pumps, fragrance, and lotion caps, compacts, lipgloss, promotional items and accessories. Albea’s committed teams provide local presence and global reach; robust capabilities in innovation and design as well as project management; solid operating excellence; world-class manufacturing, decoration and full-service; as well as a strong commitment to Corporate Social Responsibility. Albea is proud to have been contributing to our customers’ success for more than 50 years.