Now Hiring - SWIFT - Information Technology Account Manager - Southern Cone/Andean in Miami, FL

We’re the world’s leading provider of secure financial messaging services. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.

We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Nearly five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant.

Are you looking for an entry-level position in cyber security where you are not asked for 4-5 years of experience?
Do you thrive in an autonomous cross-functional team?

• Identify customer needs. market opportunities and achieve business growth by building and maintaining long-term customer relationships with primarily medium-sized accounts and / or developing market infrastructures and / or implementing initiatives of medium size / complexity.
• Develop plans for medium sized accounts / infrastructure development / initiatives in order to achieve targeted business development objectives and generate revenue in an optimal, cost-beneficial way.
• Implement plans towards assigned medium-sized customers / market infrastructures by coordinating and tracking all activities. Assist in the implementation of larger plans / projects / programs.
• Act as a single point of contact for medium-sized clients and / or support as a center of expertise on a specific area / initiative.
• Represent SWIFT and promote products and services in order to grow our business by participating to regional fairs and forums and meetings.
• Liaise with other divisions / departments, commercial team managers and members in order to provide a coordinated service and integrated solution to assigned customers. Collect and share feedback internally on market intelligence, customer feedback, product issues and other relevant information.
• Acquire, maintain and share knowledge about products, customers and markets.
• Takes Accountability for Delivering Results - Makes choices and decisions based on established practices and precedents; delivers results by overcoming a range of obstacles and issues and where timing may be critical.

• Demonstrates Operational Excellence - Adheres to all work procedures and processes, suggesting improvement where appropriate; Delivers work to agreed specifications of timeliness and quality and follows security policies/standards; pays attention to detail; seeks to improve ways of doing things; sets and meets high standards for own work.
• Expands knowledge - Displays openness and willingness to learn new skills and ways of working, including seeking out diverse assignments to enhance learning; shares new findings with others; encourages colleagues to bring forward and share new ideas and alternative solutions; demonstrates openness to utilize new approaches.
• Business Understanding and Commercial Sense - Demonstrates understanding of how own work contributes and adds value to the business; applies understanding of how different divisions contribute to meeting SWIFT's business objectives; understands market drivers of success and encourages changes to improve offerings while optimizing commercial performance.
• Builds and reinforces customer relationships - Fosters and strengthens relationships by taking every opportunity to listen and respond to customers and adapt solutions to meet their needs; demonstrates and encourages customer focus in all relationships and activities.

• At least 5 years' experience in similar Financial Service environment
• Leads with a team focus - Initiates effective cooperation and demonstrated team player, successfully working with others; provides support to new team members; appreciates style and background differences; demonstrates commitment to SWIFT values.
• Communicates effectively - Communicates effectively across a wide range of practical, operational or theoretical issues; modifies communication style to optimize understanding by others; clarifies applicable goals, objectives and business situations; listens to, acknowledges and respects other views.