Job Title: Phone Sales (Recovery Specialist)

Company: AirWorks

Location: Ventura County

Hello Sales Professionals!

Here at AirWorks, we have been growing crazy fast. We have a great, energetic, growth-oriented team who is looking for your help to keep this train running! The Recovery Position is instrumental in re-engaging with customers and reigniting their interest in our world-class HVAC solutions. This role is all about nurturing relationships, diligently following up on leads, and converting missed opportunities into successful deals. With a focus on understanding customer concerns, offering tailored solutions, and enhancing customer experience, our Recovery Specialists play a key role in ensuring customer satisfaction and driving our sales success.

AirWorks, a leading provider in HVAC services in Camarillo and surrounding areas, is on the hunt for a proactive, goal-driven, and customer-oriented Recovery Specialist. We are known for our unwavering commitment to outstanding service, top-quality products, and most importantly, creating cozy & comfortable environments for our customers.

Your mission (should you choose to accept it):

To re-engage with customers and reignite their interest in our HVAC solutions by offering impeccable follow-up service and addressing their unique comfort needs.

What will you do?

• Reach out to customers whose sales did not close, understand their concerns, and offer tailored HVAC solutions.
• Respond to incoming messages from our automated sales follow-up process promptly and professionally.
• Provide insights and feedback to the sales and marketing teams to refine our processes and improve the customer experience.
• Turn missed opportunities into successful deals, contributing to our company's growth and success.

What do we expect from you?

• Outstanding communication and persuasion skills with an aptitude for building relationships with customers.
• Experience in a recovery role or similar position, ideally within HVAC companies.
• A proactive mindset to identify opportunities for re-engagement and drive changes.
• A track record of successfully recovering missed sales opportunities and boosting customer satisfaction.

Why should you join AirWorks?

• Be a part of a vibrant, supportive, and family-oriented team that values growth and fun.
• Enjoy a competitive compensation and benefits package.
• Experience professional growth and advancement opportunities within the company.
• Make a tangible difference in the lives of homeowners by helping them achieve the perfect comfort level in their homes.

At AirWorks, we're not just about HVAC systems, we're a family-run, locally owned & operated business focusing on comfort, satisfaction, and happiness. Here, we're more than just a team - we're a family. And we're excited to have you onboard!

**Please only apply if you have phone sales experience**