Now Hiring - Member Benefits - Management And Consulting Insurance Account Manager in Jacksonville, FL

• Assisting employer group and individual client inquiries, requests, and questions.
• Processing new enrollments, changes, and terminations.
• Processing of claims, waiver of premiums and retiree transfers.
• Processing monthly invoices.
• Collecting and applying payments.
• Speak with clients on billing and policy questions.
• Making premium adjustments according to the invoices.
• Updating billing and enrollment system with enrollee changes and terminations.
• Set-up clients and maintain them in the online systems.

• Highly relational and intuitive to client satisfaction level.
• Clear and concise verbal and written communication skills.
• Natural problem solving and troubleshooting skills.
• Proactive and responsive.
• Ability to manage client expectations.
• Confident and demonstrates a strong attention to detail and accuracy.

• Minimum of two years related experience or an equivalent combination of education, training, and experience.
• Proficient computer skills and working knowledge of Microsoft Outlook, Word, Excel, and CRM.
• Able to quickly learn new software programs.

• Competitive base pay including bonuses.
• Free life insurance policy, long and short-term disability coverage.
• Annual bonus variable, profit sharing and 401(k) plan.
• Centrally located office off Gate Parkway, outside the St. Johns Town Center.
• Multiple past awards including Best Place to Work in Florida and Fastest Growing Company.

• Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation.
• Must pass a pre-employment drug screening.

• While performing the responsibilities of the job, the employee is required to talk and hear. Vision abilities required by the job are close vision. The employee is often required to sit and use their hands and fingers to handle, feel, and operate office equipment such as a computer, copier, and office supplies.
• In addition, the employee is occasionally required to stand, walk, and reach with their arms and hands. •
• Reasonable accommodations can be made to enable employees with disabilities to perform the described essential functions of the job.

• 401(k).
• 401(k) matching.
• Dental insurance.
• Disability insurance.
• Health insurance.
• Paid time off.
• Vision insurance.

• Insurance and account management: 2 years (Required).

• High school or equivalent (Preferred).

• Jacksonville, FL 32256: Reliably commute or planning to relocate before starting work (Preferred).
• Monday - Friday in office.

Member Benefits is a full-service insurance and financial services organization specializing in third-party administration of professional affinity group and association member benefit programs. We’ve been providing customized insurance products and employee benefit plans to our clients’ individual members and small employers for more than 40 years.