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Now Hiring - Inside Sales Associate in Twinsburg, OH

Inside Sales Associate in Twinsburg, OH

TCH Industries
Base Salary Yes (amount not posted)
Total Comp: NA
Qualifications Years In Sales
Industry: Professional Services
Benefits: yes
Customer Size: all
Car Allowance: no
Sales Cycle: Short
Travel: none
Years Selling in Industry:
Education:
They Sell
To Whom
Location: Twinsburg, OH
0
  • Do you consider yourself a Hoser?
  • Have you been building industrial or hydraulic hoses, but want an opportunity for growth?
  • Are you looking for a better work schedule that offers work life balance?
  • Do you want to be part of a growing and successful team?

Join the dedicated team at TCH Industries, where we are passionate about revolutionizing the fluid conveyance industry through the distribution, fabrication, and manufacturing of high-quality hose assemblies and related products.

Job Description and Responsibilities:

In this role, you will be the driving force behind exceptional customer experiences. Here's what you'll be doing:

  • Provide prompt and friendly assistance to customers via phone, email, and chat, ensuring their needs are met with efficiency.
  • Keep track of inquiries, requests, and resolutions, maintaining organized files and follow-up tasks for seamless operations.
  • Be the first point of contact for callers, warmly greeting them, answering questions, and guiding them in the right direction.
  • Screen and redirect phone calls as necessary, taking messages when required.
  • Conduct research to address customer inquiries and requests, going above and beyond to provide accurate and helpful information.
  • Nurture existing customer accounts through exemplary service and effective sales techniques, fostering strong relationships and driving growth.
  • Ensure order accuracy and maintain account information within our ERP system, taking ownership of the process.

Qualifications:

  • A high school diploma or GED is required; an associate's degree in Business Administration or a similar field is preferred.
  • You bring at least 3 years of hose industry experience
  • Experience in handling inbound and outbound calls, customer retention, and inside sales is highly valued.
  • Knowledge of technical products and unit of measurement conversions is a plus.
  • Proficiency in computer skills, including Microsoft Office 365, is essential.
  • You thrive in a fast-paced, high-volume environment and can effectively prioritize tasks and manage your time.
  • Demonstrated ability to handle time-sensitive inquiries and orders, displaying a sense of urgency and attention to detail.
  • Strong verbal and written communication skills are essential for effective customer interactions.
  • Adaptability is key, as you will navigate shifting demands with ease.
  • Data entry experience is an asset..

If you feel you would make a great candidate, please apply with a resume and complete our culture index survey at [please apply online] Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 3 years

Shift:

  • 8 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday
  • No weekends

Work setting:

  • In-person
  • Office

Ability to commute/relocate:

  • Twinsburg, OH 44087: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Completed culture index survey through link at the bottom of the job description.

Experience:

  • hose industry: 3 years (Required)

Work Location: In person

TCH Industries
Company Size
Founded
They Sell
To Whom
Website
Revenue


TCH Industries is currently hiring for 1 sales position
TCH Industries has openings in: OH
The average salary at TCH Industries is:

1 Yes (amount not posted)

TCH Industries
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TCH Industries

TCH Industries is currently hiring for 1 sales position
TCH Industries has openings in: OH
The average salary at TCH Industries is:

1 Yes (amount not posted)