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Now Hiring - Call Center Representative in Bingham Farms, MI

Call Center Representative in Bingham Farms, MI

Infinity
Base Salary Yes (amount not posted)
Total Comp: NA
Qualifications Years In Sales
Industry: Media and Communication
Benefits: yes
Customer Size: all
Car Allowance: no
Sales Cycle: Short
Travel: none
Years Selling in Industry:
Education:
They Sell Advertising & Public Relations
To Whom Media & Communication
Location: Bingham Farms, MI
3.2

Infinity values Energy, Excellence, and Execution but our company culture is so much more! We have a casual dress code; a fun break room and we sponsor activities and events that connect employees with each other and give back to our local communities.

Why Work for Infinity?

Paid Training.

$15 an hour + Bonus pay! In office opportunity! Great Culture!

Monday - Thursday 11:30 -8pm and Friday 9:30 - 6pm no weekends! 40 hours a week.

  • We offer a blend of competitive hourly base pay + commission.
  • We offer paid time off for vacation, personal and sick days; along with 7 paid holidays
  • Retirement 401(k) + match after 6-months of employment. 100% vested immediately
  • Partnered with best-in-class Blue Cross Blue Shield Health Benefits; eligible for full time employees
  • Professional development and career pathing opportunities available – we promote from within
  • Our award-winning training program starts day 1 and will be there to support you as you grow
  • We have a strong 10X culture that we certify all team members on

The Role:

Infinity has partnered with a leading home warranty provider and is seeking highly motivated and driven individuals to join this growing program. Candidates who have a background in B2C sales and are driven by providing an excellent customer experience can step into this role and make an immediate impact.

Responsibilities:

  • Responsible for outbound calls using a provided lead list in office
  • Identify coverages, eligible coverages and upsell the customer to additional products
  • Accurately disclose terms and conditions to ensure customer comprehension
  • Effectively execute required call strategy, with active listening and excellent customer service skills, to maximize conversion opportunities
  • Utilize strong communication skills, including clear enunciation
  • Willingness to accept constructive feedback and make necessary improvement
  • Meet and exceed all program KPIs
  • Reliable attendance

Ideal Qualifications:

  • 1 year of contact center experience preferred
  • 2 years or more of sales experience preferred
  • Ability to maintain broad knowledge of client products and services
  • Comfortability in using multiple technology systems, effectively
  • Think quick and rebuttal objections
  • Passion for delivering exceptional customer experiences, by executing with energy and excellence
  • Ability to project a positive and professional attitude towards all customers
  • Ability to adapt and work in a fast-paced team environment

[please apply online] Type: Full-time

Pay: $15.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Paid training
  • Vision insurance

Schedule:

  • 8 hour shift
  • Evening shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Bingham Farms, MI 48025: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Call center: 1 year (Required)
  • B2B sales: 1 year (Required)

Work Location: In person

Infinity
Company Size
51 to 200 Employees
Founded
1996
They Sell
Advertising & Public Relations
To Whom
Media & Communication
Revenue
$25 to $100 million (USD)


Infinity is currently hiring for 9 sales positions
Infinity has openings in: IA, & MI
The average salary at Infinity is:

9 Yes (amount not posted)

Infinity
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Infinity

Infinity is currently hiring for 9 sales positions
Infinity has openings in: IA, & MI
The average salary at Infinity is:

9 Yes (amount not posted)