Now Hiring - Komptech Americas - Inside Parts Sales Representative in Denver, CO

• Answering incoming calls, attending to parts orders, assisting customers, and seeking opportunities to promote additional sales.
• Relationship building with customers.
• Utilizes online and offline catalogs, software programs, and other resources to determine the correct parts for the customers.
• Works closely with Factory Support Representative and assists with parts proposals and invoicing transactions.
• Professionally resolve customer issues and alert management when needed.
• Generate parts estimates in Acumatica and email them to the customer and follow up on open estimates.
• Communicate with European factories via email and phone. (German language skills desirable).

• Customer service background related to stationary and mobile industrial machinery.
• Ability to listen and gather information in stressful situations, then apply that information to create solutions.
• Enterprise Resource Planning software (ERP) and Customer Resource Management software (CRM) experience. (Acumatica (ERP) and Salesforce (CRM) experience preferred)
• High level of proficiency with Microsoft Office software.

• Excel – proficient, ability to create and update spreadsheets, analyze trends, and make decisions based on the analysis.
• Outlook – Advanced users must be able to communicate professionally via email and utilize the calendar for scheduling and keeping track of tasks.
• Word – proficient user capable of drafting professional letters and reports.

• Strong Critical Thinking Skills
• Strong desire to help others and solve problems.

• Strong interpersonal skills
• Basic mechanical, Hydraulic, and electrical knowledge preferred.
• Organizational Skills
• Initiative, self-starter
• Thoroughness
• Time Management
• Communication Proficiency

• Competitive salary
• Medical, dental, and vision insurance
• 401(k) with company match
• Generous paid time off – new hires accrue 16 PTO days in the first year
• Paid holidays
• Paid continuing career education
• Life insurance, including AD&D (family coverage is also available)
• Long-term disability insurance
• Short-term disability insurance is available
• Flexible Spending Accounts (FSA) and Health Spending Accounts (HSA)
• Health and wellness program
• Opportunities for career advancement

Komptech Americas is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation (including transgender status), pregnancy and related medical conditions, gender identity, national origin, creed, marital status, family status, ancestry, age, disability, genetic information, veteran status, or any other applicant characteristics protected by applicable law. Qualified individuals with a disability who require an accommodation to perform the essential functions of the job or to participate in the job application or interview process should contact Kim Lee, [please apply online].