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Now Hiring - Accord Carton - Manufacturing Customer Account Manager in Alsip, IL
Manufacturing Customer Account Manager in Alsip, IL
Accord Carton
Base Salary Yes (amount not posted)
Total Comp: NA
Qualifications Years In Sales
Industry: Manufacturing
Benefits:
yesCustomer Size: all
Car Allowance: no
Sales Cycle: Short
Travel: none
Years Selling in Industry:
Education:
They Sell
Consumer Product Manufacturing
To Whom
Manufacturing
Location:
Alsip, IL
5
Full description of the position
Job Summary
Accord Carton is seeking a full-time Customer Account Manager to work in our Alsip location.
This position requires you to provide superior customer service to accounts, customers orders, and supports sales representatives. You will also provide support and information to design, production, and prepress departments. You will be required to function in a professional manner, with a sense of urgency, and must be detailed orientated in order to increase our value as a packaging supplier.
Duties and Responsibilities :
- Engaging assigned customers and providing guidance, support and knowledge resources that achieve customers business objectives.
- Collaborate with other staff to complete service requirements and requests from customers and sales representatives.
- Process job estimates, job specifications, designs and color approvals, samples, production trials. shipping releases, and order invoicing.
- Advocate for solutions, product enhancements and other actions to meet the customer’s needs, and maintain customer satisfaction.
- Prioritizing orders and resolving conflicts that may arise between customer requirements and production schedule, keeping sales and customers informed of problems
- Communicating by phone or in writing with customers and sales representatives and providing information from files and computer systems.
- Maintaining and identifying customer files and records in storage.
- Developing customer order processing procedures to assist in account transfers.
- Managing account inventory and timely inventory releases.
- Participating in supporting the SQF, AIB and ISO-9001:2000 Quality System.
Experience:
- 5 plus years of Customer Service experience in the folding carton or printing industry is highly desirable.
- High School diploma or equivalent is required; Associate degree preferred.
- Proficient in MS Word, Excel, Power Point, Outlook.
- Superior and proven customer service experience.
- Order Entry, Order Processing, Invoicing and Finished Goods Management
Accord Carton is an EOE
Job Type: Full-time
Pay: From $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 3 years
Schedule:
- 8 hour shift
Experience:
- Customer Service: 5 years (Required)
Work Location: In person
Accord Carton
Company Size
Unknown
Unknown
Founded
They Sell
Consumer Product Manufacturing
Consumer Product Manufacturing
To Whom
Manufacturing
Manufacturing
Website
https://www.accordcarton.com
https://www.accordcarton.com
Revenue
Unknown / Non-Applicable
Unknown / Non-Applicable
Accord Carton
is currently hiring for
0
sales
positions
Accord Carton has openings in:
The average salary at Accord Carton is:
Accord Carton
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Accord Carton
Accord Carton
is currently hiring for
0
sales
positions
Accord Carton has openings in:
The average salary at Accord Carton is: