Now Hiring - TDG Facilities Services - Account Coordinator in Cincinnati, OH

Full description of the position

Facilities Account Coordinator in Cincinnati, OH

tdgFacilities is full-service facilities management company based in Cincinnati, OH with over 6M square feet under management in OH, IN, KY, TN, GA, AL & FL. We work together to go above and beyond to ensure that our clients are proud of their environment. Our clients include Fortune 500 companies, healthcare facilities, public and private schools, private investor groups, manufacturers, and general office spaces.

We are seeking a full-time Account Coordinator to join our major clients team to support key client relationships. This role is a critical part of our day-to-day operations and is responsible for delivering exceptional and timely service to our customers. The ideal candidate will have exceptional communication skills, the ability to manage a high volume of work with a high degree of responsiveness, and uncompromising quality standards centered around a positive customer experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Support Major Account Directors on a daily basis by managing the flow of work orders, communicating with internal teams, and facilitating the delivery of services based on customer objectives.

- Coordinate purchasing and subcontractor engagement, and process/expedite work orders

- Develop RFPs/RFQs as needed based on customer requirements

- Continuously develop client relationships, and identify/resolve issues to the satisfaction of the client

- Work on special projects as assigned

QUALIFICATIONS:
- Must be skilled in Excel, Microsoft Teams, SharePoint, and other Microsoft based products

- Excellent verbal and written communication skills

-Strong analytical and problem-solving skills

-Experience coordinating multiple projects/assignments simultaneously and completing assigned tasks accurately and on a timely basis.

-Willingness to respond to calls 24/7 for customer emergencies. Extended hours may be required during peak times, special projects, or customer emergencies.

-Personal accountability and “can-do” attitude

-Associate or bachelor’s degree (BA/BS) or equivalent in education and experience in a discipline that relates to job qualifications is preferred

- Experience in the Facilities Operations industry, including General Maintenance, HVAC, Plumbing, Cleaning, Grounds/Lawn Care is a plus

BENEFITS:
TDG offers a comprehensive array of benefit plans including Health, Dental, Vision, STD/LTD (starting day one of employment). TDG also offers PTO, paid holidays, and a 401K plan with company match. Qualifying candidates may also receive a vehicle and/or mobile device stipend.

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Experience level:

• 10 years
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Cincinnati, OH 45241: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person