Now Hiring - Wellmark - Insurance Team Leader Sales Training & Enablement in Des Moines, IA

Why Wellmark: We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 80 years’ worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors–our members. If you’re passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today!

Learn more about our unique benefit offerings here.

Want to know more? You can learn about life at Wellmark here.

Use Your Strengths as Wellmark’s Team Leader Sales Training & Enablement!

As the Team Leader of our Sales Training & Enablement team, you will drive the analysis, design, development, delivery and evaluation of effective learning and development solutions designed to support and enable a consultative sales culture. With a focus on field readiness, you will ensure that Wellmark sales leaders and staff understand and can effectively position Wellmark products, solutions, and services in the market, while also developing their consultative sales skills allowing them to recognize opportunities when they exist and negotiate them to a successful close. You will foster relationships and encourage continuous dialog with sales leadership, product, and marketing to identify gaps in sales skills, knowledge, and process, and develop solutions to address those gaps. As a leader of a multi-functional team of training consultants and technical writers, you will promote proactive collaboration with stakeholders across the organization on product, process and soft-skills development needs necessary to support Wellmark sales and retention goals and external producers/agencies. Lastly, you will ensure the design and delivery of training programs with measurable objectives – while incorporating adult learning principles and using accelerated learning techniques – and that measurement tools are in place to evaluate the impact of the training against those objectives.

Ideal candidates will have formal leadership experience, specifically a demonstrated history of building and developing teams and experience leading large-scale change. This means you understand how to navigate resistance and can influence and inspire change across individual contributors and leaders. You know sales: its lifecycle, metrics, and the tools, resources, and material the salesforce needs to successfully attract and retain customers. You are eager to assist leadership in creating a collaborative and consultative culture, while empowering your team to own their work and integrate into the business. You have a proven track record of success in corporate training and have produced creative, cutting-edge programs that engage adult learners. You thrive in an environment with ever-changing priorities. You are capable of shifting gears quickly and effectively, all the while maintaining strong planning, time management, and resource allocation skills. If this sounds like you, apply today!

Required:

• Bachelor’s degree or direct and applicable work experience.
• 7+ years of combined work experience including training, adult learning, or related role. Experience with curriculum design, training and development, and measurement including exposure to consulting with stakeholder on training needs and working with SMEs to develop materials.
• Demonstrated experience developing cutting-edge, creative programs that engage adult learners.
• 2+ years of proven effective formal leadership experience to include success coaching team members, engaging and developing talent.
• Past success developing solutions that show a true and thorough understanding of the customer and their needs.
• Advanced ability to coach, mentor, and influence others. Outstanding group facilitations skills.
• Exceptional communication skills. Ability to communicate concepts across all levels of an organization, including externally; polished, engaging presentation skills. Professional, diplomatic, and approachable.
• Strong consultation, relationship management, and negotiation skills. Ability to understand the needs of others, ask meaningful questions, and turn relevant information into creative solutions.
• Ability to lead projects/programs through effective planning, time management, and organization skills. Ability to work under pressure while maintaining strong attention to detail in a fast-paced work environment.
• Highly motivated, adaptable and flexible with strong change management and conflict resolution skills. Ability to prioritize initiatives, align appropriate resources, clearly articulate expectations to others, and motivate teams in order to achieve success.
• Expert proficiency with Microsoft tools, Articulate 360, SharePoint, Workday, Learning Management Systems, and/or other related talent technology and social collaboration tools.
• Requires travel up to 10% and a valid driver's license.

Preferred:

• Formal experience as a leader in Sales L&D or enablement function strongly preferred.
• 4+ years of proven effective formal leadership experience to include success coaching team members, engaging and developing talent.
• 3-5 years of outside sales experience.
• Experience with sales enablement tools, including CRM systems and content management systems preferred.

a. Provide leadership and day-to-day management of financial and human resources, primarily focusing on employee coaching, development, performance improvement, coordination and budgeting for the sales training and enablement team. Support business objectives and produce results that are effective, accurate, timely, and on target to meet both team and stakeholder needs.

b. Determine annual strategic sales training and enablement plan through study of sales, marketing, product, and operations plans; confer with sales leadership; review past results of trainer coaching and evaluate training effectiveness. Is aware of and aligns sales training to the shifts in Wellmark strategy as well as external shifts in the industry and competition and what’s required to adapt to those challenges.

c. Drive the successful execution of initiatives to strengthen sales leaders' coaching capabilities and enable a consultative sales culture. Collaborate with senior sales leadership and sales operations on best practices and appropriate sales incentive goals that align with consultative best-practice skills and behaviors.

d. Oversee the strategy, design, and execution of sales training programs devised to enhance internal and external sales staff performance and maximize return on training investment. Consult with business stakeholders to understand learning objectives and timing of delivery to best align training and enablement resources and tools accordingly.

e. Collaborate with marketing and product teams to develop sales collateral and messaging that aligns with the sales strategy. Along with marketing, owns the adoption and activation of collateral and messaging by the sales team serving as centralized and consolidated voice of sales for various marketing initiatives. Promote and measure adoption and utilization of sales messaging tools by those in the field.

f. Uses feedback from participants and stakeholders to manage and modify, as appropriate, training programs for the highest impact. Ensure effective measurement and tracking of stakeholder satisfaction as well as improved performance, which are key portions of measuring success for this accountability.

g. Manage the use of internal systems including the Learning Management Systems (LMS) to enhance learning capabilities and tracking of individual development progress.

h. Demonstrate key drivers of project management effectiveness: meets deadlines, logically solves problems, passionate to succeed, recognizes and mitigates risk, aligns project priorities to organizational strategy, connects project priorities to organizational goals, leverages talent and skills of the right people on the right tasks and facilitates consensus amongst stakeholders.

i. Initiate problem-solving and process improvement strategies. Assume overall responsibility that processes, policies and procedures meet compliance requirements and result in meeting company goals, operational efficiencies, cost saving and customer satisfaction.

j. In partnership with procurement and vendor management teams, develop, maintain, and oversee vendor relationships including budget, logistics, content development, delivery, and e-technology.

k. Other duties as assigned.

This job requires a non-compete agreement.

An Equal Opportunity Employer

The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at [please apply online]