Now Hiring - JPMorgan Chase & Co - Financial Services Business Analysis Director-Business Control Support in Columbus, OH

As the Business Controls Executive Director, you will maintain a strong and consistent control environment by leading the engagement and strategy between the Collections, Recovery and Auto Operations business and all internal and external Auditing entities. You will plan and lead readiness activities to ensure these units are prepared for internal audits, compliance testing and regulatory exams.

Job Responsibilities

• Manage and develop a team of senior managers and exempt level employees
• Lead, manage and coordinate Audit and Regulatory engagements
• Develop and execute test plans to assess the control environment in advance of Audits & Exams
• Provide guidance to business partners on the content and structure of Audit and Regulatory responses
• Assess resource needs and develop capacity plans to ensure appropriate staffing
• Monitor and direct favorable results on controls score cards

Required Qualifications, Capabilities and Skills

• 10+ years’ experience in business controls or a related position, including experience with risk management, control management, compliance, audit, or operational risk at a large financial industry
• A Bachelor’s degree, MBA preferred
• Ability to manage, lead and influence a team across cultures and the ability to operate effectively across diverse business lines including matrix leadership with external partners
• Working knowledge of Consumer protection laws and related Office of the Comptroller of the Currency/Consumer Financial Protection Bureau (OCC/CFPB) rules and regulations
• Ability to perform data mining and analysis, analyze metrics for emerging risks
• Strong communication skills to articulate complex problems and solutions through concise and clear messaging, including development of persuasive and consequential executive presentations
• Proficiency in Microsoft applications, including Excel and PowerPoint

Preferred Qualifications, Capabilities and Skills

• Working knowledge of Issue Management and Customer Correction practices
• Ability to multi-task, prioritize, and lead a team who delivers high quality results that meet expectations in an evolving environment

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans