Now Hiring - US Medical Management - Healthcare Enterprise Sales Specialist in Jacksonville, FL

• Health, Dental, Vision, Disability & Life Insurance, and much more
• 401K Retirement Plan (with company match)
• Tuition, Professional License and Certification Reimbursement
• Paid Time Off, Holidays and Volunteer Time
• Paid Orientation and Training
• Great Place to Work Certified
• Established in 11 states
• Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today!

• Market analysis, along with competitive landscape, in which to differentiate our HarmonyCares services to external referral sources
• Know, understand and be able to educate the community on our mission and goals to drive patient care quality and efficiency
• Meet and exceed agreed upon in person and virtual meeting goals with key decision makers
• Thoroughly understand eligibility and enrollment processes for each of HarmonyCare’s business units available in a given market
• Track performance in CRM demonstrating plan and adherence to budgeted targets for a given region
• Schedule face to face or phone discussions with patients and their caregivers (or other legal representatives) to provide guidance on patient eligibility for all programs
• Provide education on and facilitate, as requested, benefit enrollment and processes
• For patients interesting in being aligned or attributed to an accountable care organization (or other CMS alternative payment model) in which one of the Company’s practices are participating, inform them about the program; and, if they opt to voluntarily align, collect Voluntary Alignment Form from patients (or their legal representatives)
• Answer inbound calls from patients, families, and facility staff members regarding the Company’s business units operating in the relevant market
• Promptly, accurately, professionally triage all patient concerns related to care needs, scheduling and billing to the appropriate department
• Oversee and document outreach calls conducted and meetings scheduled with external sources
• Adhere to all company policies and procedures and all applicable laws and requirements, including without limitation those related to marketing (including marketing plans), interacting with referral sources and patients, beneficiary notifications, and conducting patient outreach (i.e., calls and in person)
• Complies with HIPAA privacy and security guidelines and company policies, procedures and standards
• Maintains consistent communication with sales leader and local Business Unit leadership and support staff
• Performs other additional duties as assigned

• High school diploma or GED
• Six months or more administrative office experience or outside sales experience
• Excellent written and verbal communication skills
• Ability to work independently and complete multiple tasks
• Strong organizational skills
• Computer skills including but not limited to Word, Excel, Outlook, Report software
• Demonstrable success in quickly building telephonic relationships with eligible patients

• Self-motivated and driven individual who does not require significant oversight to perform at a high level after initial orientation and training

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