Now Hiring - Smith System Driver Improvement Institute, Inc. - Customer Account Specialist in Arlington, TX

Full description of the position

About the Opportunity:
Founded in 1952, Smith System Driver Improvement Institute, Inc.™ is a private equity owned, global leader in driver safety training and accident avoidance in our steadfast commitment to saving lives.

We are looking to expand our team with the newly created role of Customer Account Specialist. This position will require building trusting relationships with our customers to ensure accurate and timely payment of invoices and reconciliation of accounts for goods and services provided by Smith System and our affiliated companies.

· Review incoming customer payments and ensure payments are applied appropriately.

· Develop a thorough knowledge and understanding of customer specific invoicing requirements and pay cycles.

· Establish relationships both internally and externally through open and frequent communication.

· Examine Invoices for Key Customer Accounts, identify discrepancies, and resolve account issues with billing team members.

· Build processes with a customer centric focus to streamline the end-to-end process from billing to collecting.

· Possess the judgement to determine appropriate resolution of billing adjustments through credit memos, adjustments, and write-offs.

· Administer and monitor Customer Pay Portals and other methods of invoice delivery to ensure proper submission of invoices.

· Reconcile the A/R subledger and General Ledger.

· Prepare new customer credit application packages for the Controller and CFO.

· Complete new supplier packets and existing supplier compliance requests.

· Seek continuous business process improvement of the A/R function and document procedures accordingly.

The ideal candidate will possess the following skills and qualifications:

· Excellent oral and written communication skills

· Proficiency in Microsoft Excel

· Detail oriented

· 7-10 years of heavy Accounts Receivable experience

· Must be able to be in the office M-F, 40 hours a week. This is not a remote or hybrid position.

· Possess the ability to use and learn ERP systems and CRM platforms.

· Be able to adapt to different personality types and problem-solve through active listening and empathy.

· Enjoy working for a great company and being part of an outstanding team!

Salary: Based on experience

Work Location In office (must be able to be in office) Arlington, TX

Smith System Driver Improvement Institute, Inc. has been an industry leader since 1952 in professional driver safety training and hands-on safety education programs for progressive companies throughout the world. Over half of today's Fortune 500 companies have taken advantage of Smith System's decades of experience.

Visit [please apply online] for more information.

Smith System Driver Improvement Institute, Inc. is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Physical setting:

• Office

Schedule:

• Day shift
• Monday to Friday

COVID-19 considerations:
Personal protective equipment provided or required
Temperature screenings
Social distancing guidelines in place
Sanitizing, disinfecting, or cleaning procedures in place

Education:

• Associate (Preferred)

Experience:

• Accounting: 3 years (Preferred)
• Accounts Receivable: 7 years (Preferred)

Work Location: In person