Now Hiring - Cabanillas & Associates, P.C. - Account Manager / Legal Assistant in New Haven, CT

Full description of the position

Account Manager / Legal Assistant

Cabanillas & Associates, P.C.

New Haven, CT.

Cabanillas & Associates, P.C. is the largest law firm throughout the NYC Metropolitan Area, as well as NJ and CT that concentrates in the areas of foreclosure defense and loan modification. We also practice in the areas of consumer bankruptcy, immigration, matrimonial and family law and real estate transactions. We are seeking a highly motivated bilingual Account Manager/Legal Assistant for our New Haven, Connecticut office. This is a full time position and salary is commensurate with experience.

The candidate must be self-motivated, articulate, have experience in customer service, and have an attention to detail while balancing a sense of urgency.

The job responsibilities include:

Client Management & Support

• Single Point of Contact for client
• Answer In-Coming Calls/Return Voice Mails
• Provide case update to client
• Schedule all client meetings
• Verify that each stage of case is billed to client
• Update clients on upcoming court appearances and court appearance results
• Review case details and court minutes
• Review and follow up with clients who have past due balances and collect
• Confirm fax receipt & forward documents to assigned Underwriter or Attorney
• Meet with existing clients
• Draft Acknowledgments, Correspondence, Consent to Change Attorney forms with attention to detail and sense of urgency
• Open and Close Client Files

Manage Daily Calendar

• Request updates from Underwriters/Attorneys/Paralegals in preparation of client meeting
• Review Inactivity List to ensure that case is reviewed
• Schedule Client Meeting or Teleconference with client to provide update
• Create and track New Business Opportunities
• Follow up for results of client meeting to ensure client’s needs were met satisfactorily

Job Type: Full-time

Experience:

• Customer Service Skills: 1 year (Required)

Language:

• Spanish (Required)

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)
• Microsoft Office: 1 year (Required)

Language:

• Spanish (Required)

Work Location: In person