ESSENTIAL FUNCTIONS

• Generates and develops new business to meet specified goals.
• Maintains and nurtures new and existing client relationships.
• Manages consistent growth within client base.
• Makes and develops contacts with selected staffing clients and strategic partners.
• Develops customer relations including but not limited to sales leads, research, cold calling, qualifying leads, developing leads, and customer service.
• Maintains and develops client relations for new and larger established existing customers, assuring all existing customers are contacted regularly to ensure customer satisfaction and develop need-based marketing relations.
• Develops and implements a sales action plan with objectives and strategies to increase revenue and aggressively acquire new accounts.
• Seeks and creates opportunities to expand business with current clients identifies further business needs and develops and presents solutions.
• Grows existing accounts and prospective clients to full potential and generates maximum revenue on a long-term basis.
• Attending conventions, conferences, and trade shows as needed; prepares post-event reports and analysis.
• Regularly interact with executives of major and prospective clients.
• Analyzes existing and anticipated client needs and promotes company services to fill such requirements.
• Manages the preparation and implementation of sales and business development plans, sales forecasts, and strategies.
• Formulates the overall objectives and strategy to develop a high-value relationship within all targeted areas of the accounts.
• Understands prospective client’s culture, product portfolio, competitive position, financial state, investment plan, organization structure and key decision makers.
• Functions as liaison between client companies and operations staff.
• Performs other related duties as assigned by management.

• Directly supervises employees within the Sales department.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• Professionally represent the hotel in community and industry organizations and events.
• Participate as team player with other key executive members.
• Provide constructive feedback to all departments and to hotel sales and marketing staff.
• Be a leader and role model to all employees.
• Additional duties as necessary and assigned.

SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES

• Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader. There is minimal direct supervision.
• Must possess basic computational ability.
• Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi.fdc.
• Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required.
• Extensive knowledge of sales skills.
• Ability to assess/evaluate employees’ performance fairly.
• Extensive knowledge of revenue management.
• Ability to recruit, supervise, train, and motivate multiple levels of managers.
• Knowledge of hotels and competitive market.
• Ability to analyze data and establish appropriate action plans.
• Thorough knowledge of federal, state, and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their state and local analogues (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA.

• Most work tasks are performed indoors. The temperature is moderate and controlled by hotel environmental systems.
• Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. This includes travelling to and from meetings. Length of time of these tasks may vary from day to day and task to task.
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
• Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
• Must be able to lift up to 15 lbs. occasionally.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors, and subordinates.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment.
• Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.

• Excellent written and verbal communication skills.
• Proven leadership and business acumen skills.
• Well-developed negotiation, project, and account management skills.
• Demonstrated ability to make successful presentations to individuals and/or groups at all levels of an organization.
• Ability to work independently and as a member of various teams and committees.
• Commitment to excellence and high standards.
• Ability to work with all levels of management.
• Strong organizational, problem-solving, and analytical skills.
• Good judgment with the ability to make timely and sound decisions.
• Creative, flexible, and innovative team player.
• Excellent problem resolution and consultative sales skills.
• Proven ability to handle multiple projects and meet deadlines.
• Strong interpersonal skills.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Proficient in Microsoft Office and Delphi.fdc.
• Must have proven and aggressive selling background in the Hotel industry.

Education: