Now Hiring - Bluegreen Vacations - Travel Quality Assurance Specialist - Sales Contract Processor in Orlando, FL

Full description of the position

• Efficient and accurate preparation of contact documents for all product types including sales, samplers, equity trades, owner reloads, downgrades and conversions.
• Review documents with owners / new owners and ensure signatures are obtained and consistent on all required lines.
• Reinforce the sale with a positive, enthusiastic presentation of the closing.
• Answer questions in confident, competent manner; provide accurate information to owners.
• Ensure every owner confirmation interview is properly recorded.
• Confirm owners leave with all legally required documents and ownership materials and with an understanding and a realistic expectation of ownership.
• Prepare contract package and submit timely to sales accounting.
• Responsible for process that may include contract preparation through booking including follow up calls, rescission cancellations, insufficient funds, tracking reports, SPI notes, correspondence and customer service-related issues.
• Other administrative support / special projects or assignments as assigned.
• Pay Hourly + Commission

• 1-year general office experience
• Clerical administrative support, standard office equipment, screening calls, corporate policies and procedures.
• Professional and friendly demeanor.
• Excellent verbal and written communication skills.
• Ability to deal effectively with all levels of the organization.
• Outstanding phone etiquette with the ability to multi-task.
• Good keyboarding and organizational skills.
• Knowledge of Bluegreen product line, exchange affiliations, benefits, and basic sales training essential.