Now Hiring - Naples Hotel Group - Travel Hotel Sales Coordinator (Dual Property) in Miami, FL

Benefits & Pay:

• 2 weeks of vacation pay your first year
• 4 additional sick days/year
• Holiday Pay / Time Off
• Medical, dental, and vision insurance plan options
• Short term disability, long term disability, and life insurance plan options
• 401k retirement plan
• Discounts on hotel rooms worldwide
• Direct deposit payroll
• Full Job Training Provided!

NHG CORE PURPOSE:

Our employees believe that their job is to provide hospitality from our family to yours. The culture of family & trust we create at our properties is an environment that employees want to work in, and owners want to invest in. Our teams implement six initiatives into their daily routines to execute our company purpose. This includes celebrating, having mutual trust, being approachable, team building, thinking intuitively, and then staying consistent on these items. This is the foundation that we build our company on.

Job Description:

The Sales Coordinator will provide high-level administrative support by conducting research, preparing statistical reports, resolving guest issues, performing clerical functions such as preparing correspondence internal and external, managing function room events, and group blocks, and providing hotel tours for prospective clients for two hotels. Other key responsibilities include being on the property prior to and during events to ensure proper execution per the details of the Contract and Banquet Event Order (BEO). This requires the Sales Coordinator to have open work availability including the ability to work nights and weekends as business needs dictate. Other miscellaneous tasks may be assigned by the General Manager and Director of Sales. Given that the Sales & Events Coordinator is a liaison between Naples Hotel Group and its clients, excellent writing skills, concise verbal communication, and listening skills are necessary.

Essential Duties and Responsibilities:

Education and/or Work Experience Requirements:

Standard Qualifications:

• High School Diploma or equivalent
• Read, write, and speak English fluently

Additional Qualifications:

• Excellent oral and written communication skills
• Interpersonal and time management skills
• Guest relation and problem-solving/ service recovery skills
• Work varied shifts, including nights, weekends, and holidays
• Proficiency with Microsoft Office 365 programs
• Appropriate professional appearance and demeanor (specific standards available).
• Passion for excellence and exceeding expectations
• Attention to detail, organizational skills, and follow-through are a must
• Love to learn

Physical Requirements

While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools, or controls; lift boxes (up to 15 pounds); talk and hear. Vision abilities required by this job include a close vision of a computer screen.

Other Requirements:

• Regular attendance in conformance with the standards, which may be established by Naples Hotel Group from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
• Upon employment, all employees are required to fully comply with Naples Hotel Group rules and regulations for the safe and efficient operation of the hotel facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

(ref. 48886)