Now Hiring - Ecessa - Information Technology Sales Administrator in Miami, FL

Job Description

Responsible for supporting the Director of Sales with day to day operations within 2 different business units.

About JDL Technologies:

JDL Technologies is the foremost Managed Services Provider in Florida to have earned the Managed Services Trustmark from CompTIA, global voice of the IT industry. JDL Technologies provides managed services and other technology solutions to healthcare, education and commercial enterprises. We invite you to visit us at [please apply online]

About Ecessa:

Ecessa designs and manufactures networking hardware and software that provides constant and seamless network connectivity for businesses; known as Software Defined Wide Area Networking (SD-WAN) technology. The company’s line of SD-WAN controllers has over 10,000 field installations. Ecessa Edge™, PowerLink™ and WANworX™ controllers enable organizations of all sizes to use any type of private or public network bandwidth to reliably run their Internet and cloud-based applications, connect their offices worldwide and distribute traffic among a fabric of multiple, diverse WAN links, ensuring business continuity by removing bottlenecks and eliminating network downtime. The company’s SD-WAN technology optimizes Never Down™ performance of business-critical applications, aids in lowering IT costs, and makes it easier to provision, maintain and support business networks and the applications that run over them. For more information visit [please apply online]

Major Tasks, Responsibilities & Key Accountabilities

• Manage SLA renewals by creating quotes and following up with client via phone and email.
• Receive and process purchase orders.

• Maintain and update sales and customer records.
• Compile monthly sales reports.

• Interact and build a ‘trusted liaison’ relationship with C-level decision makers and business owners.
• Manage accounts, quota attainment, sales presentations, short-term and long-term opportunities.
• Coordinate with engineering staff to identify project needs and develop solutions.
• Maintain up-to-date pipeline of leads and forecasts of closed business.
• Document and manage results won, lost or pending.
• Participate in sales and business development meetings on a scheduled basis.
• Ensure that all sales orders are entered, signed, and properly processed through Operations and Accounting.
• Other duties as assigned by the Director of Sales.

Nature & Scope

• Reports to Director of Sales.
• Responsibility for maintaining and managing sales pipeline.
• Manage accounts and follow up on sales opportunities within accounts.

Environmental Job Requirements Category: E1

ADA Category: 1

Knowledge, Skills, Abilities & Competencies

• Familiarity with contact management tools such as ConnectWise and HubSpot a plus.
• Excellent verbal and written communication skills.
• Collaborative team player able to work well with others in a team atmosphere.
• Self-motivated self-starter, hard-working, resourceful, and passionate – with the ability to manage time efficiently.
• Exceptionally outgoing and motivated to meet and help new people.
• Good analytical and problem-solving skills.

Minimum Qualifications

• High school diploma.
• BA/BS preferred.
• Demonstrated and verifiable track record of managing accounts with exceptional customer service.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)