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Now Hiring - Regal Rexnord Corporation - Manufacturing Strategic Account Specialist in Milwaukee, WI
Manufacturing Strategic Account Specialist in Milwaukee, WI
Regal Rexnord Corporation
Base Salary Yes (amount not posted)
Total Comp: NA
Qualifications Years In Sales
Industry: Manufacturing
Benefits:
yesCustomer Size: all
Car Allowance: no
Sales Cycle: Short
Travel: none
Years Selling in Industry:
Education:
They Sell
Electronics Manufacturing
To Whom
Manufacturing
Location:
Milwaukee, WI
3.5
Full description of the position
Position Summary:
Strategic Account Specialist role is aligned under Customer Care and is designed to provide proactive relationship management in alignment with Differentiated Services & Overserve modeling. As a Strategic Account Specialist you will be assigned a group of A1 tier clients with focus of providing proactive relationship management throughout the customer fulfillment journey. As a Strategic Account Specialist you will foster strong relationships with Sales, Planning, Operations, Pricing, Customer Care, Engineering and a variety of other groups within Regal Rexnord. The ability to influence without having direct responsibility is a critical characteristic for success in this role along with a dynamic sense of VOC (Voice of Client) & VOB (Voice of Business) that drives situational awareness between the two, both internally to Regal Rexnord and externally to the client.
Responsibilities:
- Fulfillment Request Management
- Proactively follow and manage client requests through the full fulfillment cycle
- Proactively engage client by providing meaningful status updates relative to cycle fulfillment
- Engage internal business partners, as necessary, to drive fulfillment awareness relative to cycle fulfillment milestones
- Initiate awareness and facilitate escalation matrix deliverables in accordance with missed milestones
- Data & Reporting
- Develop and maintain account health dashboard derived from meaningful data elements that speak to an “Effortless Customer Journey”
- Report overall client health to Customer Care Management and Sales on a monthly cadence
- Schedule MBR’s (Monthly Business Reviews), with client and Sales, to report on data & dashboard while driving a relationship building environment
- Work with Sales and Product teams to help grow Regal Rexnord’s product portfolio consistent with identified needs of the client
- Growing Company & Product Value
- Deliver timely solutions to customers issues by proposing product and service changes or creating procedures for resolution
- Identify specific market trends and level of customer knowledge to strengthen partnerships and achieve long-term customer loyalty
- Embraces industry practices and utilize appropriate business tools to drive results
- Metric Deliverables (KPI’s & SLA’s) within assigned client base
- CES (Customer Effort Survey) enhancement
- Client Scorecard Improvement
- Revenue growth or protection aligned with customer classification type
- Collaborates with Sales, Planning, Operations, Pricing, Customer Care, Engineering etc.
- Follows SAS SOP’s that drives a consistency approach to the SAS program
- Drive end of month/quarter revenue goals
- Establishes fulfillment prioritization commiserate with Quad 1 products
- Provides Customer Service management feedback on program needs, training and development
- Drives change within the program by establishing or contributing to #CI and Kaizen events where applicable
- Attends Sales quarterly meetings
Education, Experience & Skills Required:
- Bachelor’s degree and at least 5 years of business-related experience required
- Degree in Industrial Technologies, Mechanical Engineering, Industrial Distribution or other technical-based degree preferred
- Previous Customer Service or Sales experience in a manufacturing or technical industry is beneficial
- Solid communication and soft skills are required
- Strong technical and mechanical aptitude with ability to work in a team environment required
- Above average interpersonal and influence capabilities with a focus on time management required
- Proficiency software skills, Windows operating systems, Microsoft applications/spreadsheets, customer relationship management and various data reporting tools necessary
- Experience in manufacturing, terminology and continuous improvement helpful, knowledge about Regal Rexnord products a plus
- Experience with Oracle &/or SAP (or other ERP systems) preferred
- Understanding of CRM system, preferably Salesforce, preferred
- Experience navigating and utilizing corporate websites & eCommerce platforms required
- Exhibits a passion to win and relentless pursuit of success a must
- Team oriented with the ability to influence & organize others
- Consistently demonstrated patience and approachability with client and other team members
- Demonstrates ability to work & motivate in a highly dynamic team and fast-paced environment with continuous challenges
- Consistently demonstrates situational adaptability and resourcefulness leadership
- Leads by example in demonstrating Regal Rexnord core values.
- Superior and consistent communication/interpersonal & organizational skills
Benefits
- Medical, Dental, Vision and Prescription Drug Coverage
- Spending accounts (HSA, Health Care FSA and Dependent Care FSA)
- Paid Time Off and Holidays
- 401k Retirement Plan with Matching Employer Contributions
- Life and Accidental Death & Dismemberment (AD&D) Insurance
- Paid Leaves
- Tuition Assistance
About Regal Rexnord
Regal Rexnord Corporation (“Regal Rexnord”) is a leading manufacturer of electric motors, electrical motion controls, power generation and mechanical power transmission products and sub-systems, serving customers around the world in the general industrial, consumer, commercial construction, food & beverage, and alternative energy end markets, among others. Regal Rexnord sells its products and solutions to OEMs, through distributors, and directly to end-users. Regal Rexnord is a $7.2B company with 36,000 associates globally.
You may not know it, but Regal Rexnord impacts your life every day. The company’s products enable the fans in HVAC systems that keep us comfortable; the power source that keeps smart buildings running; the agricultural and food service equipment that keeps us fed; and the conveyer systems that keep e-commerce flowing, to name a few of the applications where our products are used.
Regal Rexnord’s business purpose is to create a better tomorrow by energy-efficiently converting power into motion. This means creating innovative solutions while focusing on both customer needs and the company’s commitment to sustainability. The company’s industrial powertrain and automation solutions offerings are an important part of the company's growth strategy. The company’s strategy includes leveraging 80/20 to prioritize all activities, including product excellence, operational excellence and commercial excellence (i) driving organic sales growth through the introduction of innovative new products, with a particular focus on improving energy efficiency, (ii) establishing and maintaining new customers, as well as developing new opportunities with existing customers, (iii) participating in higher growth end markets and geographies, and (iv) identifying and consummating strategic, value creating acquisitions.
Equal Employment Opportunity Statement
Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, age, ancestry, national origin, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds, perspectives, and skills.
Notification to Agencies: Please note that Regal Rexnord Corporation and its affiliates and subsidiaries ("Regal Rexnord") do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement or similar contract and approval from HR to submit resumes for a specific requisition, Regal Rexnord will not consider or approve payment to any third-parties for hires made.
Regal Rexnord Corporation
Company Size
10000+ Employees
10000+ Employees
Founded
1955
1955
They Sell
Electronics Manufacturing
Electronics Manufacturing
To Whom
Manufacturing
Manufacturing
Website
https://www.regalrexnord.com/
https://www.regalrexnord.com/
Revenue
$5 to $10 billion (USD)
$5 to $10 billion (USD)
Regal Rexnord Corporation
is currently hiring for
5
sales
positions
Regal Rexnord Corporation has openings in:
CA,
& WI
The average salary at Regal Rexnord Corporation is:
5 Yes (amount not posted)
Regal Rexnord Corporation
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Regal Rexnord Corporation
Regal Rexnord Corporation
is currently hiring for
5
sales
positions
Regal Rexnord Corporation has openings in:
CA,
& WI
The average salary at Regal Rexnord Corporation is:
5 Yes (amount not posted)