Now Hiring - Coca-Cola Consolidated - Manufacturing 2C08 F1 Manager Area Territory EQS in Charlotte, NC
Manufacturing 2C08 F1 Manager Area Territory EQS in Charlotte, NC
Benefits:
yesLocation:
Charlotte, NCFull description of the position
Charlotte
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- Paid Training
- Paid Time Off plus paid holidays
- 401(k) with Company matching on a dollar-for-dollar basis
- Employee Stock Purchase Plan (ESPP)
- Group Health Insurance – Medical, Dental, Vision & Disability
- Basic and Supplemental Life Insurance
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Job Overview
The Area Territory Manager, Equipment Services (EQS) is responsible for providing coverage for multiple large Local Operations Centers (LOCs); serves as the level between Territory Manager and Director; and leads develops and directs all aspects of the management staff of Equipment Services (EQS) at the Local Operations Centers (LOCs). This position is also responsible for developing a highly skilled team that will perform the highest quality of leadership, management, training, and customer service possible, while also managing costs; overseeing the delivery and accountability of all assets and parts assigned to the assigned Local Operations Centers (LOCs). The manager also works with other departments as well as Coca-Cola North America (CCNA) to enhance customer service while reducing costs. This position develops a team that can create a competitive safe advantage in the marketplace for the Company.
Duties & Responsibilities
- Develops the manpower, budget, and business plans for the Local Operations Centers (LOC) by providing leadership in the ongoing review, stewardship, and re-planning against the business plans; identifying, communicating, securing, and directing resources as necessary to maintain and improve deliverables in a rapidly changing environment; and leading problem resolution of day-to-day issues. Provides leadership and ensures the development of the employees in Equipment Services (EQS) to maintain a competent, stable, and highly capable workforce
- Provides great customer service and communication to Coca-Cola Consolidated (CCC), Coca-Cola North America (CCNA), and Equipment Reutilization Solutions (ERS) internal and external customers with the ability to sell revenue-generating service through the Coca-Cola Consolidated Equipment Reutilization Solutions (CCC ERS) proposition
- Ensures optimal Market Unit (MU) performance by conducting performance evaluations via ride-with audits, constructing development plans, initiating required training, and conducting corrective action as necessary; identifying and securing resources to deliver on growing capacity and capability demands; implementing strategies that continuously improves productivity; and designing, implementing, and maintaining a performance-based work culture within the Local Operations Centers (LOC). Develops and executes Market Unit (MU) planning and strategies to deliver against reasonable customer expectations
- Maintains a collaborative working relationship with other departments to establish and grow a healthy work culture where individuals grow and performance improves
- Drives safely following all motor vehicle laws without distraction and maintain a safe working environment by completing all assigned safety training activities and adhering to all safety policies and procedures, including but not limited to conducting Department of Transportation (DOT) daily pre-trip and daily post-trip inspections of vehicle, if required
- Ensures optimal performance by conducting performance evaluations via ride-with audits, constructing development plans, initiating required training, and conducting corrective action as necessary; identifying and securing resources to deliver on growing capacity and capability demands; implementing strategies that continuously improves productivity; and designing, implementing, and maintaining a performance-based work culture within the Local Operations Centers (LOC)
- Oversees Local Operations Centers (LOCs) ensure all service-related Key Business Indicators (KBIs) including but not limited to profit and loss measures
- Customer Service Satisfaction metrics-completion times for local and Coca-Cola North America (CCNA) customers
- Parts Management- inventory accountability on counts and settings and minimum and maximum levels, and the total number of calls responses per day are met, understood, and creates action plans for continuous improvement
- Manages, leads, and motivates a team to deliver results by communicating company goals, safety practices, and deadlines; engaging and developing teammates through effective performance management, coaching and training; implementing continuous improvement methods while maintaining customer focus; and embodying company purpose and values to inspire servant leadership
Knowledge, Skills, & Abilities
- Three to five years management experience
- Proficient in oral and written communication, including presentations
- Proficient in Microsoft Word, Excel, and PowerPoint
- Prior beverage industry, sales, and, or tech service experience a plus
- Ability to negotiate with internal and external stakeholders
Minimum Qualifications
- Bachelor degree (4 years)
- Knowledge acquired through 3 to up to 5 years of work experience
Preferred Qualifications
- Business experience
Work Environment
Office Environment
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Coca-Cola Consolidated, Inc. is an Equal Opportunity Employer. Coca-Cola Consolidated, Inc. also participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Job Type: Full-time
Coca-Cola Consolidated
10000+ Employees
1902
Food & Beverage Manufacturing
Manufacturing
www.cokeconsolidated.com
$1 to $5 billion (USD)
Coca-Cola Consolidated
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