Now Hiring - Coast Hotels - Travel Sales Coordinator, National Sales in Portland, OR

Full description of the position

Your company, your values, your career!

Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors.

National Sales Coordinator based in the USA
The National Sales Coordinator contributes to the overall success of the company by supporting the business expansion into the USA. This position will provide superior customer service to internal and external key stakeholders, intermediate administrative support to the National Sales department, and support the maximization of revenue growth through the selling of US-based Coast Hotels products or services as identified in the Commercial Strategy Plan.
Home-based in or around Seattle, Portland, or Los Angeles, in reasonable proximity to a major airport.
Must be authorized to work in the US for any employer.
Acts as a key point of contact for National Sales and US-based Coast Hotels properties; liaises with internal and external contacts including the US-based third-party lead generation resources and/or US-based Coast Hotels sales personnel to facilitate work outcomes.
Responsibilities

• Performs moderately complex tasks in the area of sales and marketing support such as responding to product and service inquiries, assisting with the development of content for product and promotional material, and tracking account activity
• Liases and communicates with third-party lead generation resources, US-based sales personnel, and US-based Coast Hotels to ensure all leads are responded to promptly and a high conversion rate is achieved throughout the US portfolio of hotels
• Monitors, screens, and responds to/distributes incoming communications
• Generates reports and assists US-based properties with proposals
• Promotes Coast Hotels products and services; assists with the organization and coordination of campaigns, events, and tradeshows or other promotions/activities as required
• Ensures timely processing of all activities to the sales function, including detailed, updated, and completed client files
• Drafts correspondence, prepares presentations and coordinates related materials with the corporate Marketing department
• Maintains accurate files and organized sales automation techniques and customer communication standards
• Ensures accurate billing and record maintenance
• Demonstrates a high customer service attitude with Coast Hotels properties, Ambassadors, clients, and third-party vendors
• Activates records of all customer relationship management initiatives and sales activities utilizing the company-assigned automation tools
• Other duties as required

Minimum Qualifications & Skill Requirements

• Secondary school diploma
• 2 years of related experience with at least 6 months in a customer service role
• Intermediate level in the use of MS Office Suite
• Professional appearance and attitude
• Strong phone manner/etiquette and communication skills with emphasis on a demonstrated ability to sell hotel services and products
• Ability to multi-task and meet multiple deadlines, and strong organizational skills
• Advanced communication, interpersonal, and communication skills
• Some experience with conflict resolution
• Exemplifies Coast's Core Values and enjoys a culture of accountability

Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more!

Coast Hotels is an Equal Opportunity Employer
Coast Hotels would like to thank all interested applicants
Only those selected for an interview will be contacted

NO PLACE LIKE COAST !