Now Hiring - Vya - Media And Communication Client Account Coordinator in Cincinnati, OH

Full description of the position

Account Coordinator

Do you possess strong writing and communication skills? Are you passionate about empowering and supporting clients with world class service? Do you work well multi-tasking various tasks within a fast-paced environment?

If you answered yes to these, then we would love to speak to you about growing with our organization!

Vya provides businesses with web-based marketing resources and creative production management services, email and social media marketing tools, and digital print and fulfillment services.

We are looking to add great talent to our dynamic team and culture.

*Hybrid- (after completion of onsite training)

Job Summary-

The Account Coordinator proactively manages and builds client accounts and relationships. As the single point of contact, you will work closely with Vya team members to ensure client needs are addressed and fulfilled.

Essential Functions and Responsibilities-

• Build, develop, and manage account communication and relationships on a day-to day basis. As necessary, visit clients to capitalize on networking and relationship building opportunities.
• Manage and provide services to ensure client success and engagement on a regular basis with existing marketing and campaign projects.
• Manage project timelines with detailed direction to ensure product quality and on-time delivery.
• Create trainings and demonstrations for business leaders at all levels to increase understanding of system functionality and product availability.

Position Qualifications-

• Minimum 3 years equivalent customer service experience; required.
• Intermediate knowledge of Microsoft Excel; required.
• Demonstrated success at managing projects within client accounts; required.
• Strong verbal and written communication skills; required.
• Associate or bachelor’s degree in marketing, Liberal Arts, Business; preferred
• Experience in software services supporting clients with marketing initiatives; a plus.

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Cincinnati, OH 45215: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• How would you rate your Microsoft Excel level of proficiency on a scale from 1-10?

Education:

• Associate (Preferred)

Experience:

• Customer service: 3 years (Required)

Work Location: Hybrid remote in Cincinnati, OH 45215